My article page is completely broken
My side bar went to the bottom of the page and when I try to edit, it doesn’t allow me to select anything.
This happened yesterday.
I tried deleting the page template, downgrading the tagdiv among other things and I couldnt fix it.
Please, some assistance.
https://snipboard.io/qWD6OC.jpg
https://snipboard.io/MJTpBc.jpg
https://snipboard.io/W46hkd.jpg
https://snipboard.io/29GLbB.jpg
Hello!
Please make sure you have the latest version of the theme and plugins(11.2).
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exist.
Thank you!
I’ve tried that Bettina. It didn’t work.
Hello!
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thank you!
