Hello,
I bought and installed the Newspaper theme and after some hours its not displaying my pages, what can be the problem please?
Hello,
I;m not sure why this happens as this is not a known issue. If it happens on mobile then it could be the mobile theme plugin as it is known not to show the standard pages but rather the content you add in the mobile editor.
This is described here: https://forum.tagdiv.com/the-mobile-theme/
If the problem you are facing is on desktop, then please try to disable all plugins except visual composer, clear cache and reset cnd files if you use it. It could be a plugin conflict.
Let us know if you still have issues with this.
Thanks.
Its still not showing. After fresh installation, It would work well, but in few hours it wont display any page again.
I am using a desktop and google chrome browser
Hello,
Please provide a link to your site so we can inspect this issue. is this happening on a wordpress default theme as well like twentysixteen?
Thank you!
It Does not happen on a default wordpress theme
Hi,
Please try to reinstall the theme via ftp and check again if the issue persist – https://forum.tagdiv.com/how-to-update-the-theme-2/
I have checked your site and you have a blank page there – http://screencast.com/t/kpobQHSZIJyo the theme even is not getting loaded, so I suspect it is a installation or files problem and that’s why I suggest to re-install it and see how it goes.
Let us know!
Thanks!
its telling me that there is a virus in the theme https://www.dropbox.com/s/734frt75q3j1nd5/Screenshot_14.png?dl=0. please help me fix it
HI
The theme is carefully tested and there are no malicious codes or files in its patch. Also envato check each new version before approval. Try to download a fresh copy from themeforest, deactivate all plugins, except Visual Composer, then try to update the theme again following our documentation. We recommend to make the update via FTP as it’s the best way of doing a clean update: https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thanks!
Ok would do right away
