Hello,
Hope you are doing great.
I have followed details on this link : https://forum.tagdiv.com/add-contact-form/
It’s all clear but I can’t get the ” Edit Content ” window to open so I can’t paste my
Contact Form 7 shortcode. It keeps on loading but the window doesn’t open.
A screenshot : https://prnt.sc/1zfqxq6
Do you have any idea about that issue?
Regards,
Hi,
This problem can be caused by more situations:
For example it can be from a plugin conflict, so you can make a test using only the theme plugins.
Also it can be from Rocket Loader, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Another situation can be from .htaccess ” deny from all” -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you tried all those and the problem is persisting, please make a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel. We’ll take a look to see what can be the problem.
Thank you!
Hello,
I have tried everything but I still can’t open the ” Edit Content “.
I don’t use Cloudflare by the way.
I did send you a mail, please check it.
Regards,
