I have tried to adjust the trending ticker tape background color and also on the headers and when I click on the color option and change it, it does not register. it open the option to change color but there is no ok. I hit return and nothing, although when I reopen the box the hex color code is there just no live changes on the site?
Hello !
Please make sure you are running the latest version of Newspaper Theme: 10.3.6.1
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I can’t seem to activate the theme to update it to 10.3.6.1
when I click on the option I get this ‘Sorry, you are not allowed to access this page.’
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure to update Newspaper theme manually as you can see in our guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Make sure to update the plugins too: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you !
