Error when importing demos

Hi,

I just installed the newspaper theme and the tried to import the Standard demo.

I got this message:
tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.

Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)

I checked the permissions: They are 755
WP_DEBUG is set to false.

After I click OK the error appeared a second time. Then the import finished.
When I accessed the site the settings seemed to be like in the showcase demo but just no content was imported – no images and no posts.

This was a brandnew test side – fresh WP install and only the default WP theme – no settings changed or anything.

The only thing I would like to mention is that I didn’t activate the theme yet because it is just a test server so I can get familiar with the theme.

Any ideas?

Stefan

Some more info in case you need it:
WP version: 5.0.3
PHP version: 5.4.45
Theme Version: 9.2.2

Post max size: 64M
max execution time: 30
max input vars: 1000

I know that for example it is recommended to increase max_execution_time to over 60.
But I cannot change that. I am on a shared hosting account at Hostgator.

Here is what they say:
PHP Settings that Cannot be Changed

Shared packages (including Cloud Sites and Resellers) are hosted on carefully managed environments and have certain limits on what can be changed in order to maintain the stability of the server. Dedicated Server and VPS customers may change all the settings in the php.ini file and do not have the same limits as Shared and Reseller hosting.
Shared (Including Cloud Sites and Resellers)

PHP has been configured to use the following settings on our shared and reseller servers:

safe mode = Off (cannot adjust)
memory_limit = 256M (MAXIMUM)
max_execution_time = 30 (MAXIMUM in seconds)
max_input_time = 60 (MAXIMUM in seconds)
post_max_size = 64M (MAXIMUM)
upload_max_filesize = 64M (MAXIMUM)
enable_dl = Off (cannot adjust)

The above settings either CANNOT be changed or exceeded on Shared and Reseller accounts. These limits are set to prevent extremely high resource usage in shared environments. We have found that a majority of the PHP scripts will work within these limits, and the scripts that require more resources are best suited for a VPS or dedicated server.

• This reply was modified 7 years by StefanK.

Is there any other way to import the demos, like first uploading it to the server and then importing it somehow?
I guess most of the execution time is used by your script fetching all the images from your server within one call. This causes it to timeout.