Fault when update new version

Posted in: Newspaper
Post count: 3
seo.gody
#426165
Dec 14, 2021 at 2:54 pm

I got the message when updating to new version and finally, can not access to both admin and web

Fatal error: require_once(): Failed opening required ‘/…../public_html/wp-content/themes/Newspaper/includes/tagdiv-config.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /…./themes/Newspaper/functions.php on line 14

Please help me to corect

Post count: 21065
Bettina
#426236
Dec 15, 2021 at 9:47 am

Hello @seo.gody!

Please make sure you have the latest version (11.3.2) of the theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

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