Hi,
Please see this screenshot.
1. You could see something in the footer area on the left side. I can’t remove that thing through the editor page.
2. How to solve this button issue? On the editor page, it is showing the correct size and alignment of a button but the final result is showing misaligned button. How to solve this?
Thanks!
I’m seeing the same error. Any changes don’t save with using theme panel and footer.
Hello!
Unfortunately, I can not see any screenshot. Please provide more information about your issues, so I can help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
There isn’t a screen shot. Once I edit the Theme panel/Footer/sub footer settings/footer copyright text and click “SAVE SETTINGS” it just hangs….forever.
Theme version = 11.4.3
Database version = 11.4.3
PHP version = 8.0.17
WP version = 5.9.3
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This reply was modified 4 years by
peternichol.
Hello!
Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
You can build the template for your articles from scratch also by importing a blank template: https://www.youtube.com/watch?v=SoGQ0d5kIBg
Thank you!
I disabled all plugins except those critical, still the same issue. The only known change I made was updating to 11.4.3
Hello Bettina,
I’ve made this video -> https://drive.google.com/file/d/1_ijnqBJ2VbkYn2nMtm2d3awLe4MaSd2k/view?usp=sharing
There is unknown think appeared below footer ->femmepod.com this is my site. you can check.
How to remove that unknown thing?
Thanks!
Hello!
Check this screenshot: https://prnt.sc/kcSZO9xFB2Xh
You can delete the entire row: https://www.screencast.com/t/pxuOzYIIpcG
Thank you!
Hi Bettina,
Thanks for teaching me but that method isn’t working.
.
That thing is not a row or column that I can remove it. I can’t even grab that thing from mouse. Please check this video. https://www.screencast.com/t/04icaVIDk
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here is the second issue-> in my product listing page this error is showing. related product text area is highlighted in dark color, how to remove it?
https://prnt.sc/yRHMJpZws2nh
Hello!
There should be an option to disable that black label and also those signs, which seems strange.
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hi,
At footer left side corner, you could see something. I want to remove that.
It is the same problem I have discussed over here.
Please check on this page -> https://femmepod.com/
You asked me login information to remove this but this thing appeared again.