My current version is 9.5
New version 11.4.1
I updated my license key with the new item purchase code. after updating the key it does not show the update option so I updated the theme manually. After updating the theme manually it’s not working with my last theme code builder and also I am not getting header defaults styles.
Hello @GP_Media!
If you use default templates, then you should activate the Standard Pack plugin. Please consider to use TagDiv Composer builder in order to use our cloud templates.
For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos and more theme documentation on the left side: https://forum.tagdiv.com/newspaper-theme-documentation/
You can import a cloud template or if you’ll like some sections from a demo, than you can find that section in the Cloud Templates or you can do it from scratch also by importing a blank template: https://www.youtube.com/watch?v=SoGQ0d5kIBg
Thank you!
Hi GP_Media,
Do you also used a child theme? Can you please provide a link to the website?
Maybe there are some theme plugins that are not enabled, for example tagDiv Standard Pack (from Newspaper > plugins).
Also, in case that you agree, we can take a close low, for this please make sure that you have a full backup for your website and contact us via email at contact@tagdiv.com and provide wp-admin access. Please include the link of this topic. we’ll check it as soon as possible!
Thank you!
Yes, but I used the child theme of the latest downloaded theme and then I updated the theme.
Hi,
So, if the child theme is disabled the problem is solved? If yes, then the code set there must be adjusted.
In case that the problem persist, then we’ll love to take a look at it via email.
Thank you!
the child theme is not disabled.
When I update the theme I am missing Grid Modules in wp bakery and in the Theme panel setting I am missing Header Styles
Hello @gp_media!
Please note that the WP Bakery has a conflict with the TagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
Thank you!
But I am using the newspaper theme on other websites too and there both plugins are working fine together. why I am facing errors on this site?
Hello @gp_media!
Please install the Standard Pack plugin and let me know which errors do you have.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Do you mean the latest version of wp bakery plugin (provided within theme folder)?
I have installed the latest version of wpbackery which was provided in the theme folder.
Hello @gp_media!
Standard Pack plugin is for default templates.
We do not encourage you to use Wp Bakery at all. Please note that the WP Bakery has a conflict with the TagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v
Thank you!
