Hello,
I did not understand how the Social Counter works.
Does it show the number of Twitter, Instagram followers and Youtube followers only if you write them manually?
Can it do this automatically?
Or do I need to change this amount manually every time?
If so, it would be at least strange.
Hello,
You must connect your accounts in the Theme panel -> social/APIs after setting the social ids. Please check those guides
-> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
-> https://forum.tagdiv.com/twitter-social-counter-setup/
-> https://forum.tagdiv.com/instagram-widget/
-> https://forum.tagdiv.com/setup-twitch-social-counter/
Thank you!
Ok, I connected to my X account
https://ibb.co/wpcRDgP
but X social counter shows 0 follower instead of current 656
https://ibb.co/N2YSgRW
This is my X account https://x.com/bmwetzel
What now?
Hi,
Please set this id 281118288 or this @Bmwetzel and check after.
Thank you!
Hello,
Doesn’t work.
Resolved. Thanks.
AS I understand, I can’t add this Instagram profile https://www.instagram.com/birgit.wetzel/ to show my followers, because your social counter can show the Instagram Page only not profile followers?
Hi,
No, you can add the Instagram to social counter; please set this id @birgit.wetzel
Thank you!
Hi,
Ok, I did it.
And it shows 0 followers.
Whey?
It seems @ is wrong, because this page isn’t available.
And without @ link is ok but followers are still 0.
Are you sure, it works with Instagram simple account and doesn’t need instagram business account?
Hello,
I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?
Thank you!
Ok, I will do it right now, but are you sure, it really works with Instagram simple profiles and doesn’t need the business accounts only?
Hi,
Oh, you need to have a business account to work.
Thank you!
This is what I was talking about.
This plugin does not work with Instagram profile followers.
You must convert the Instagram account to a business profile to work with the social counter plugin.
Hi,
Are sure, Creator type will no be enough?
Used for displaying a feeds from a “Business” or “Creator” Instagram account. note
A Business or Creator account is required for displaying automatic avatar/bio display in the header.
This is a quote from your theme dashboard.
Is it necessary for followers?
Hi,
Yes, it is necessary to have a business account
Thank you!
