I can’t import templates from the cloud. I click on import but nothing happens.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
After installing a demo I only can see that the header and footer of demo had been imported not the whole page, what is the problem?
Hi Mansoor,
If there was imported only the style of demo without content it can be from this option -> https://i.imgur.com/qpARlO0.png -> https://forum.tagdiv.com/installing-demos/
Make a test and install a new demo with content and check the results!
Hope this will help you!
Thank you!
Hi @Calin,
I imported templates with both options: With or without the content but have the same problem, with some imports it works but after changing and editing the template with TAGDIV, everything disappears and only header and footer is remaining and I am receiving error like: Error at rows: 13(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please make a full backup to your website an database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
