My website has newspaper themes v 11.5.1 and requires an update to version v 12, is a backup of the entire website necessary, and if something goes wrong can I restore the website to its current state, and the changes I have made when I finish the update, will they be saved or my theme will return to the initial state of the installation?
Hi,
Normally, there should be no problems if, during the update, you disable the other extra plugins and leave only the tagDiv plugins activated. However, if problems still occur, then you can use the backup made before the update to restore the website.
After you update the theme, you must also update the theme plugins.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hello Anamaria
All the plugins were active before the update, after the update finished I updated the plugins as well but all the theme settings were lost including the logos, text fonts, and everything else related to the theme, it looked like the theme was just installed for the first time and not as if an update is being made, even asking me to activate the theme with the code I received in pdf at the moment when I bought the theme, all these days I have manually recovered 95% of the functions in the control panel, the only problem what I have now is that when I scroll the website, the photos give a light shadow, and I wanted to ask you for some advice on how to make the website faster, especially on mobile devices, I don’t like the tagdiv mobile theme, because through tagdiv cloud, I have added ready functions like, contact us, and they are not supported in tagdiv mobile, so how can you make the website faster and is there any cache or something that you have to hide manually left from the version of old topic, please give me a suggestion for a better optimization?
Hello,
Please provide the link to your website to see the problem and provide screenshots.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Maybe your hosting provider can provide some advice as well.
Anyway, this issue has been discussed already here, please check:
https://forum.tagdiv.com/topic/excessive-css/
Thank you!
