Hi
My website https://anopenedmind.com is showing some issues recently. Theme is updated already as well as WordPress. Whenever I post something new, it used to appear on the Homepage as latest post. But now it does not. However, the post can be seen if you browse to its specific category.
Similar strange problem happening in my WooCommerce shop recently. Recently published shop items do not appear on Desktop but they appear on mobile. It does not look like cache problem otherwise how it can appear on mobile. However, I tried clearing browser cache, server cache, CDN cache. Nothing helps.
Please see https://anopenedmind.com/shop/ both in mobile and Desktop. You will understand.
Can you tell me how to solve both the problems?
Thanks
Pratul
Yup, sample problem. New posts not showing. Please help.
Hello Pratul!
There is a 520 error from Cloudflare in your mobile shop. I can see that you have the mobile theme plugin installed on your homepage.
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello I think you didn’t understand my problem. My mobile theme is showing my latest posts and woocommerce latest products correctly. But my Desktop version not showing latest post on site homepage and not showing latest published products on woocommerce shop page. Please read my initial post again. I tried all type of cache cleaning but no help.
Please help me soon.
Thanks
Hello Pratul!
You can change or adjust the blocks to display what you need in the tagdiv composer.
You can’t have the mobile theme layout on the desktop version.
The shop page seems to be the default one from Woocommerce, and the mobile version doesn’t load anymore. I suggest you use a cloud shop template from the TagDiv Shop plugin.
Thank you!
I think nobody is understanding what I want to say and what exactly are my problems.
Let me put it in simple terms.
The latest posts published are not visible in the Website. However, if somebody logs in, then he can see the latest posts.
For example, the weather on top menu is not visible if you are not logged into the site. See the Screenshot
However, if someone is logged into the site, he can see the weather on top menu as well as latest post (in this case Quotation by Walt Disney). See the Screenshot
Same goes for the Shop (https://anopenedmind.com/shop/ ). If you are not logged in you cannot see the latest products published. But if you log in, you can see the latest products. Click the Screenshot
All my posts, categories are set as Public and all caches are cleared. May be it is a bug of the theme after the latest update. I did not face this problem before. Please help.
Small Update: If you hard refresh by hitting Ctrl+F5 like 7-10 times, it might load fresh content.
Hello Pratul!
I’m not logged on to your website, and I can see the top bar with the weather and the date. Also, the latest posts: https://app.screencast.com/8H9ipC0dPoO24
Your default shop page is: https://app.screencast.com/B4CiDCY1zU6k0.
I mentioned that I did not refresh your website.
Thank you!
Okay….but then why I can’t see it even after cleaning browser cache, server cache, cdn cache, disabling cache plugin? What should I do then?
Hello Pratul!
Please check in incognito window.
Thank you!
Hi
I cleaned the cache and checked in incognito…no result. Please check here:
Screenshot
What should I do?
Hello Pratul!
I recommend you to use a cloud template for the shop page. https://forum.tagdiv.com/tagdiv-shop/
Thank you!
Hi
The Homepage also not showing me latest posts. Why?
Strange thing is the pages (homepage & Shop) are loading correct from your end (even without tagdiv cloud shop template) but not in my end!! And is installing cloud template for shop mandatory? What I do for homepage?
And earlier…like couple of weeks back, everything was fine and loading everything updated…even without your cloud templates!
It doesn’t make any sense! Can you also check again from your end if latest pages are loading without problems?
And what should I do?
Hello Pratul!
Please check the settings and filters applied on your block on the homepage.
Yes, you’ll need Cloud Library plugin.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
I already have Cloud Library plugin installed. Theme & WordPress is updated. Child theme is activated.
Tried loading your tagDiv Cloud Template for Shop but this is what happens even after long time waiting to install…
Screen Recording Video Link. Please check the link.
Hello Pratul!
This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
