I have a problem. I have my homepage in two versions (web and mobile), and for a few days, the mobile version is not working. Only the web version is opening on all devices. I’ve already disabled the cache, deactivated and reactivated the page, but nothing is fixing the issue.
Ah, I’m using Cloudflare… could that have any influence?
Hello!
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello Betina, I am aware of these three alternatives. I’ve been using Newspaper for 5 years, and currently the site is configured with a “mobile” version. Yes, Mobile Theme and AMP are disabled. However, in the last few days, it’s been displaying the same page for all devices, which is impacting our performance. I appreciate the quick response, but the standard message isn’t helping me.
Hello!
Follow this guide: https://forum.tagdiv.com/cloudflare-cdn/
You need to disable the Rocket Loader.
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
