Hello TagDiv Support Team,
I am using the Newspaper theme and have created a mobile page for my website. However, the page is not working on mobile devices — it does not display at all.
I have checked the settings and made sure the page is published, but the issue persists. Could you please guide me on what might be causing this problem and how to fix it?
Website URL: krishanfoundation.com
Thank you for your assistance.
Hi,
Please check whether you are using the tagDiv Mobile Theme plugin. This plugin is not necessary if you want the mobile version to be the same as the desktop version, as it is only used to display a simpler blog layout on mobile devices.
1. Responsive Desktop Version – The default responsive layout that adjusts to mobile screens using tagDiv Composer – https://i.imgur.com/apZQZ0o.png
2. Mobile Page/Template – A custom mobile layout that can be created using the tagDiv Composer.
3. tagDiv Mobile Theme Plugin – A separate mobile theme that provides a dedicated mobile experience but is limited in edits and changes.
Note: When the tagDiv Mobile Theme Plugin is activated, it takes priority and will be displayed on mobile devices. If it’s not active, the system will check for a mobile page/template built with tagDiv Composer. If neither of these is in use, the responsive desktop version will be shown by default.
Related to the cache, please check in the cache plugin documentation if this supports mobile cache if you are using the mobile page/template or tagDiv Mobile theme.
Also, the tagDiv Mobile theme is the only one that can be used for AMP. Unfortunately, the options for editing the layout are only a few. Also, pages need to be remade using the mobile editor only:
– https://forum.tagdiv.com/mobile-theme-introduction/
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you!
