Mobile Theme: Menu Not Working

Posted in: Newspaper
Post count: 4

My (mobile) menu expands open and you can see the items in the menu. However, when you click on a menu item you are taken to a blank page. I am using the mobile plugin.

My URL is journeysofyoga.com

Thank you

Post count: 34

Hello.

The same for me. Whatever, when i click over the menu, nothing happens. This also happens to the search icon.

Any idea? Already tried to re-download the theme from themeforest with no success. The problem persists.

thx

Post count: 20685

Hi,


@agrajewski
Form what I can see the mobile theme is not functioning correctly on your website. It is even displayed on desktop in a few cases. This can be caused by the Total cache plugin that you are using. This plugin is known to cause problems in combination with the mobile theme plugin.
You can try to use this caching plugin instead and check the results
https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please note that when you use the mobile theme, content for pages has to be created using the mobile editor
https://forum.tagdiv.com/the-mobile-theme/
If you want to display the same content from desktop, deactivate the mobile theme plugin. The mobile theme is optional, not required. The theme is fully responsive and will adapt with the best results for all devices.


@Silverheim
What you are describing sound like the problem that was present in the previous theme update. Please check this topic for more information
https://forum.tagdiv.com/topic/mobile-tabs-not-loading/

Thanks

Post count: 34

Thanks Simion. Fixed using the hotfix you provided on https://forum.tagdiv.com/topic/mobile-tabs-not-loading/

Just o let you know, the version for download still have issue. It was need to manually edit the functions to have it working.

thanks man.

Post count: 4

I deactivated to Total Cache plugin and I am still having the issue. I would like to keep the mobile theme, as I had issues with the responsive menu as well. Any other ideas that I could try?

Thank you for your help.
Abby

Post count: 20685

Hi,

If you deactivated the caching plugin, and the mobile theme is still not displaying properly, that probably means there is still a conflict. A suggestion would be to deactivate all plugins except theme plugins as a test, to see if the mobile theme is displayed as intended.
If it is, then enable the plugins one at a time, this should help identify the one responsible.

Thanks

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