Hello,
It seems like we are hitting admin-ajax.php every time when user visits. And this causes site to go down during peak hours. this has been going on for weeks now. thought should open a ticket. As soon as we “block” admin-ajax.php (from nginx.conf), all comes back to life. the cost of blocking admin-ajax.php is that users cant comment anymore.
Running Newspaper v7.7 (was hoping issue will go away with upgrade, but…no!)
Please help!!!
thanks!
Hi,
This could be happening when the complex visual composer elements present on your page, make multiple ajax requests under heavy visitor traffic. You should try to reduce the number of requests, like block pagination, ajax filter etc. from each of the block settings – https://forum.tagdiv.com/block-settings-guide/ Also make sure you have updated Visual composer – along with the theme update. Alternatively this can be caused by a plugin, so you could deactivate all of them if possible, except visual composer and check the results. Here are some guides to help you configure the WP Super Cache plugin – https://forum.tagdiv.com/cache-plugin-install-and-configure/ and optimize site speed – https://forum.tagdiv.com/how-to-make-the-site-faster/
Lastly please make sure the server meets the theme’s requirements – https://forum.tagdiv.com/requirements-for-newspaper/ Hope this helps and let us know how it goes.
Thanks
