I have the Newspaper theme installed on the site http://www.fjclassitalia.it
On the website I installed the Newspaper 8.6 version, with the WP 5.4.2 version.
When WP automatically updates to later versions, I can no longer log in in pages using “EDIT WITH TD COMPOSER”.
In order to use the TD COMPOSER I have to restore the BackUp to a date prior to the WP update.
I tried to upgrade the theme to a later version but the site goes down and I get it the following error message:
<<An E_COMPILE_ERROR error was caused in line 33 of the file /home/customer/www/fjclassitalia.it/public_html/wp-content/plugins/td-multi-purpose/styles/tds_api.php. Error message: require_once (): Failed opening required ‘/home/customer/www/fjclassitalia.it/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php’ (include_path = ‘.: / Usr / local / php73 / pear ‘)>>
WordPress version 5.7.1
Current theme: Newspaper (version 10.3.1)
Current plugin: tagDiv Multi-Purpose (version 1.0)
PHP version 7.3.27
I contacted the Siteground host and this is the answer:
From what I see, there is no indication of any server problem logged in the error log. If restoring the backup worked for you, my personal advice would be to check the issue with the theme / plugin provider directly. Each theme / plugin has its own unique functions and features and I won’t be able to tell you what exactly is causing the problem. So it will be better to check the case further with plugin / theme support. As for hosting services, I can assure you that everything at the server level is running smoothly
Of course, if they require server-side changes, please contact us with exact instructions and we will be happy to assist you further.
Can you give me some help to solve the problem definitively?
Thank you Fabio
Hello,
First, please make a full backup of all files and the database to your website.
After, please deactivate and delete all tagDiv plugins from plugins=> https://www.screencast.com/t/ddVDJfqw
Try to install the theme via FTP -> https://forum.tagdiv.com/install-via-ftp/ (before the install, make a full backup of all files, delete the files of the theme, not override), and install the theme plugins from WordPress -> Newspaper -> Plugins => https://www.screencast.com/t/3CTN3HggbJ and please install also, the tagDiv Standard Pack plugin.
Hope this helps you!
Thank you!
Hi Anna Maria, I have carried out the indicated steps but I still cannot enter the pages using EDIT WITH TD COMPOSER .. For the rest it seems to work
furthermore, the UPDATE button does not appear on the Newspapaer welcome page
Hello,
I checked your website, and I saw you have the version of theme v10.3.7 and the last version of WordPress v5.7.1, the compatibility with WP v5.7.1 was provided only with Newspaper v10.4
Before the update, please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
