Hello,
I have a problem with the Newspaper theme. I want to use the mobile version and not the Amp version and it displays the mobile version on the PC when I activate mobile.
Can you please help me to understand and solve the problem.
Thank you
Hello!
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello Betina,
Fyi Your link for Mobiles pages is broken I obtained Error 404
On my website I have Mobile pages but for a few days I don’t have these mobile pages on my mobile phone but the desktop version !!! why ?
I don’t use mobile theme plugin and don’t use AMP and no new plugin only the new newspaper version
Hello Bettina,
Ok for the link
My mobile pages are assigned to the desktop pages , everything was ok until now but after the last update no mobile pages .
Could you help me ?
Hello Bettina,
No I didn’t install a new demo
MObile pages exists but don’t appear on mobile only the responsive version.
Can you help to solve this problem ?
many thanks
Hello @BLAY!
Oh, ok. That’s great! You need to assign the mobile pages to your desktop pages in order to display on your mobile version.
Clear all the cache and see the results.
Do you use CDN? Follow this guide: https://forum.tagdiv.com/cloudflare-cdn/
You need to disable the Rocket Loader.
We’ve discussed the issue here as well: https://forum.tagdiv.com/topic/mobile-pages-instead-of-mobile-theme-or-amp/
Let me know the results!
Thank you!
Hi Bettina, many thanks for your support,
I have 3 web sites with mobiles pages and the 3 have the same issue . The mobiles pages are not used on mobile .
Caches have been clear and no effect.
I don’t use CDN
Rocket loader not used
So what is the root cause of this issue ?????
Hello @BLAY!
Can you please provide more information about the issue and your website link?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Hello Bettina,
I have mobile pages assigned to the desktop but they are not used on mobile phone . On mobile phone it is the responsive pages which are visible not the mobile pages . it’s as if mobile pages didn’t exist ! This problem exists on all my site . I have also a problem with tagdiv composer which is not working ! is it linked ?
Website link : https://sasdavid.fr
Hello @BLAY!
Did you assigned the mobile pages as in this guide: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages ?
If you can’t handle to solve this issue, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
Thank you!
