Site is broken after I update the theme

Posted in: Newspaper
Post count: 4

I have the 11.2 Version. After I update to 11.3.2 the whole site is broken.

TagDiv plugins like “TagDiv composer”, “tagDiv Standard Pack”, were not enabled. After I enabled them only some blocks was working. Header was reset to default demo and the main body of the home page was just displayed the pseudocode of TagDiv composer.

I restore now the site in previous backup.

How can I be sure that the site will not broke again? I want to update it.
Can you give me a solution?

Post count: 21065

Hello!

I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure you have the latest version of the WordPress, theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

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