Hi guys
I installed this theme before a few days ago and all worked fine. Yesterday we had a lot of issues first with backend then with frontend. Website is not breaking but working very slow. When I disable theme and enable some other all works. Can you please help with it ?
Hello @reufjaha !
I’m sorry to hear about this. Please note that every page speed needs some improvement, and it is not enough to install a plugin alone because there are many factors which can affect your page speed quality.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin or not, if you are using the PRO demo or a standard one.
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you for understanding!
Hi Bettina
THanks a lot for your fast reply. I understand that speed optimization is separate service and neither one plugin or theme author support it. Problem here is with dashboard as well, It takes 30sec to publish a post for example, and when I disable this theme all works.
That’s why I am trying to figure out what is going on 🙁
Thanks, Reuf
Hello, it happened to me too. The theme even caused server conection errors. It s bassically that it consumes more resourses, you probably need a better server. I updated mine and my web works faster than ever with this theme. Regards!
The newspaper theme sucks resources like crazy. I have a high traffic website (20k visits per day) and I’m running it on a dedicated cloud server and you should see the kinds of loads the theme alone puts on my server environment. I have enough resources to run everything, but bloody hell does this theme suck juice.
Try upgrading your hosting environment and see what happens.
What kind of environment are you using? And how much traffic does your site get per day?
Yeap, same here. Its just that the theme is not for a cheap hosting service, basically.
Hi guys, thank you for replies. I can’t say problem is with server because I am using Cloud VPS. Please chck this screenshot
https://i.imgur.com/OjayzTW.png
Maybe I need 2gb of ram for this website ?
Forgot to mention
https://i.imgur.com/rY71eo2.png
I checked and it is dedicated cloud server so not sure what is causing all this. I was using Astra with Elementor and I never faced problem like this. I restored to that one and all works. Should I ask for refund ?
Thanks guys
Bettina can I get a refund and go back to Elementor builder? IT was much better you have a better layout and newspaper style but Elementor worked for me 5x better and faster, with no issues in the dashboard. I can’t explain to the owner that the problem is server, this is too much really for me and I want to sort this out.
Thanks
Hey. Not all cloud servers are the same. And not all cloud servers have the same specs.
How much CPU and RAM does your hosting environment dedicate to your server?
And if you’re paying US$ 20 or less per month th on hosting, most likely, you have a shared environment with shared resources.
That’s another thing to consider. It honestly all boils down to the type of hosting you currently have.
But I see you asked for a refund. Best wishes with that.
Rafael, thanks for reply again. I am using OVH hosting and paying around $100 monthly for it. I restored back to Elementor and Astra and all works as a charm so definitely not theme for me. That’s reason why I asked for refund as well.
Thanks
Hi reufjaha, our team will check your request and this will be process as soon as possible!
Have a nice day!
I love this theme but the development team constantly gives irrelevant advice on OPTIMIZATION and they ignore it. There are many themes with similar features to this theme and they work faster. I had to change 2 companies because 1 month Newspaper theme consumes server resources like crazy. Help team is excellent, theme features are excellent but they are not good at OPTIMIZATION.
Hello!
You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you with optimization or the page speed for your website.
Thank you so much for understanding!
