Suddenly getting errors on page and showing of full site on mobile version

Posted in: Newspaper
Post count: 42

Desktop version suddenly shwoing errors and display wrong. no sidebar and the below error messages:

Top of Page
[tdc_zone type=”tdc_header_desktop”][vc_row][vc_column][/vc_column][/vc_row][/tdc_zone]
[tdc_zone type=”tdc_header_desktop_sticky”][vc_row][vc_column][/vc_column][/vc_row][/tdc_zone]

Bottom of Page
wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: td_footer_template_8 is not set.
/home/royalcoa/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace
wp_booster error:
td_api_base::get_key : a component with the ID: td_footer_template_8 Key: file is not set.
/home/royalcoa/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace
wp_booster error:
The path of the template id: td_footer_template_8 not found.
/home/royalcoa/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace

Post count: 35449

Hi,

Please notice that the Newspaper v9.7.4 is the last version of the theme in order to install it you’ll need to deactivate all plugins and activate theme back only after the update is made, also if you have a child theme, you’ll need to use the one from the last package -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Regarding the issue, note that if you are using the old API plugin will not work anymore. You can use the new creative plugin for this purpose – https://forum.tagdiv.com/developer-info/

Thank you!

Post count: 42

I didn’t update the version.
Your system is buggy and shows random error messages.
I have mobile+amp activated but still getting dektop version on mobile from time to time and mobile version on desktop from time to time..

I will send an email with the issues

Post count: 35449

Hi,

Usually when the mobile version appear on desktop or vice versa, those are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.
Also in Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/
If you want to send us an email, please provide as many details you can and some screenshots and a link where this problems can be found.

Thank you for your understanding!

Post count: 42

I deleted WP Super Cache long time ago as it virtually had no impact on the speed of the site.
We use Cache Enabler since a few days back.
Further this is not just on one computer, this is a phenomenon on several mobiles and computers. We can’t tell everyone to clear their caches all the time.

Now, the mobile version is back on mobile again and we have not done anything with the site since the last time I wrote (at which time I was shown the responsive version).

Anyway, let’s see what comes out of my email request

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