I cannot edit any page of my blog =(
Are you accessing your site through either a firewall or VPN?
You may need to either add your IP to a Safe list or disable just when using TagDiv Composer.
I use a newspaper theme and in the last month I have problems loading the tagdiv composer. I tried to fix it with recommendations from the link https://forum.tagdiv.com/tagdiv-composer-not-working/, but nothing worked. Please help.
Hello,
The tagDiv Composer doesn’t work, it may be because you may have the latest version of WordPress and an older version of the Newspaper theme (the latest version is 10.3.9.1).
The compatibility with WP v5.6 was provided only with Newspaper v10.3.9
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results.
Thank you!
I have updated everything possible!
I still cannot use tagdiv composer.
This sucks so much because my home page and my main seller page are built with it and it´s been months that it stopped working and no one can solve this issue =(
Terrible impression of the theme, I´ll need to change themes so I can edit my main pages =(
I increase the PHP limit to 256MB. And it work for me. Ask your hosting provider on how to increase the PHP memory limit.
Hi @carlosbbraga,
I’m sorry that after so long the problem was not solved, but you had to tell us that we can help you solve it, also, you need to provide more information about your problem, such as what version you have, details that can help me understand your problem.
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, make a full backup, contact us at contact@tagdiv.com and provide wp-admin and credentials and cPanel access to investigate this problem. Also, paste a link to this topic so we can easily identify you.
Thank you for your understanding!
I´m using PHP 7.3 and I meet all of the other requirements as well.
I have even updated the PHP limit to 256MB to check if this works, but it´s still loading to infinity.
What information do you need in order to help me ?
Hi,
Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you!
