tagDiv Composer not show

Posted in: Newspaper
Post count: 2

When I edit a page with tagDiv Composer, it show up an editor with message “Welcome to tagDiv Composer” and Add Element button on the left. But on the right the spinner is spinning and not stop.

When I look at Chrome inspector console, I saw 2 errors;

Failed to load resource: the server responded with a status of 404 () -> https://www.mysite.com/wp-content/themes/Newspaper-child/font-newspaper.css?ver=8.8.1

and

Failed to load resource: the server responded with a status of 404 () -> https://www.mysite.com/wp-content/themes/Newspaper/admin-style.css?ver=1.0.0

Please advise, many thanks.

Post count: 20688

Hi,

A 404 errors would mean that the requested resources are not found on the server. The first one refers to a child theme and a font file it seems, try deactivating the child theme temporarily.
The second error is provided because a file is not found it seems. But the unusual thing is that there is no such file in the main theme folder. Maybe you made some modifications to the theme files, or file additions. Or maybe a plugin is doing it. You could investigate these first and check if there are still errors.

Deactivate the child theme, deactivate all non-theme plugins, remove theme modifications or code added in the theme files. Check if the errors are still present. Ultimately re-install the theme by FTP
https://forum.tagdiv.com/install-via-ftp/

If the errors are gone and there is still a problem review the theme requirements
https://forum.tagdiv.com/requirements-for-newspaper/

Also these similar topics know to solve composer loading issues
– – https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
https://forum.tagdiv.com/topic/gray-page-tagdiv/

Let us know what you find.

Thanks

Post count: 2

Thank you Simon.

After disable almost plugins and enable it one by one, and also update it too.
Finally, TagDiv Composer is working right now.

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