Theme upgrade

Posted in: Newspaper
Post count: 419

I upgraded theme yesterday and now my site does not display as it was.
1. Widgets missing,
2. Images do not display.

What happened?
Can previous V be restored?

NewspaperVersion: 7.6
http://puertoricorealestatenews.com/

Post count: 22421

Hello,

I’m not sure how you updated but something went wrong. your images are no longer found at all. They provide 404 errors. Please restore a theme back-up if you have one as simply reverting to a previous version of the theme could not fix this. This is a WP install problem. This is why making a back-up before each update is always recommended.
Please change to a wp default theme like twentysixteen for example and check your images. If they are still missing, that means you WP install will need fixing.

Thanks

Post count: 419

Oh My!
1. WP Install needs fixing. How do I do this?
2. My sidebar widgets also were deleted.
I tried created them but first two widgets created do not show Title.
a. 1st one is a Text widget but the Title Search Properties does not display,
b. 2nd one is a TagDiv Block 7 Title created is Luxury Properties Spotlight but it does not display.
Why not? I created them before and titled displayed.
What do I need to do?
See here

Thanks

P.S. How do I attach a image here?

  • This reply was modified 7 years by mayaguez.
Post count: 22421

1. It seems your images are back working properly
2. The sidebars work as well: https://www.screencast.com/t/ZXHcDpOYqVs

you might be facing a cache issue. Please remove any other cache besides wp super cache. Contact your host and ask about any hosting side cache as it will need to be disabled.
Only use wp super cahce and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Post count: 419

Thanks Bogdan B.
1. You see images because I put them back manually.
2. Yes, sidebars are working well (titles show) however
3. I created a widget titled Incentives. Title shows on Home Page but not the content for the Block I created. But it does show in the Post. ?????
3. Why does it not show in the Home Page and it does show on the Post page?

Thanks

Post count: 23312

Hi,

Notice that you have enabled Unique Articles and that’s why those posts from In will not appear. I have disabled this option and now you can see them but please notice that you have duplicated posts -> https://www.screencast.com/t/oia7hMknWbN -> https://www.screencast.com/t/gkg2N3w9EW

Thanks for your understanding!

Post count: 419

1. I do not recall changing this setting at all. I didn’t even knew what this is until now.
2. You say I have duplicate posts? Which?

Post count: 419

Also in reply to your statement “you might be facing a cache issue. Please remove any other cache besides wp super cache. Contact your host and ask about any hosting side cache as it will need to be disabled”.
I called GODaddy who is hosting my site.
1.They do not have any active side cache for the my site.
2.I reviewed my cache settings per instructions and they are per instructions.
3. GoDaddy check and they told me they see many “errors” coming from the Theme’s WP_Booster> PHP Line 903. What is this? Could you please check.
Thank Catalin!

Post count: 23312

Hi,

Do you have tried to update the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Post count: 419

1.Why are you asking if I have updated the Theme? You think this could resolve the above issues?
2. Did you check The Theme’s WP_Booster? PHP Line 903? GoDaddy check and they told me they see many “errors” coming from the Theme’s WP_Booster> PHP Line 903.

Thanks

Post count: 23312

Hello mayaguez,

Please notice that the first steps for WordPress debugging is to have installed the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches and check the results. Notice that if the theme was correctly installed according to our guide you should not encounter this problem. Please ensure that you have followed all of these steps and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup page.

Thanks for your understanding!

Post count: 419

Thank you Catalin,
I just recently upgraded to version: 9.0.1 via Envato. I do not know how to do this via FTP. I do not have any untested plugins and cleared all caches but the issue continues> the site in wp-admin is very very slow. Whenever I make a edit or add it takesabout 2 minutes to update.
Last week I spoke to GoDaddy who are hosting my site and they tell me my site is showing errors in wp_booster> php lin 903.
I am emailing you my login credential for the site and also for My CPanel @Godaddy.

Post count: 23312

Hello,

Please follow the guide which I have provided you above. It’s not a complicated task, sorry! Also, if you are not aware to do this, please check here -> https://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=theme+install+

Thanks for the message!

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