There has been a critical error on this website

Hello,

Please check this topic and follow the steps https://forum.tagdiv.com/topic/cloud-template-for-author-profile-creates-an-error-page/

Thank you!

Hi,

Please check the topic provided above, there are some suggestions to fix your error.

Thank you!

Hello,

Seems you resolved the issue -> https://i.imgur.com/vPS6lCS.jpg
I’m glad!

Thank you!

Hi,

We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.

Thank you!

Hi,

Please let me know the email address and subject.
Please note that we try to answer as many topics as we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/

Thanks!

Hello,

You can’t edit the post template, because you have a standard post template from the Theme Panel, and they cannot be edited with the composer.
To edit with tagDiv composer, you need to use a Single Post Template from tagDiv Cloud Library.

Thank you!

Hello,

My colleague replied by email.

Thank you!

Hello @affnads!

My colleague replied to you in 8th April. Please re-check the mail.

Thank you!