UPDATE ERRORS

Posted in: Newspaper
Post count: 45

Site takes forever to load after update. How do I fix.

Post count: 22421

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Post count: 45

Also how do i get the slider in the mobile view of the site. I would love to customize the mobile version.

Post count: 22421

Hello,

What slider are you referring to? Is it a revolution slider? For this you must update the mobile theme plugin by disabling and deleting the one you currently have installed and installing the new one found in the main theme package along with the theme.
Then you have to place the revolution slider shortcode in the mobile editor on pages: https://www.screencast.com/t/oiBUwwFO

Thank you!

Post count: 45

How do i remove all the white space in the menu once i create a menu from a page

also is it possible for the menu to have a hover color that operates like the original menu.

also how can i shrink the the text of the menu to be the same font style as the existing menu.

Post count: 23312

Hello biggleem,

Provide your website URL so I can take a closer look at it. I need to know more details about what exactly you want to do, so I will be able to provide a more accurate response. Also, provide some useful screenshots for a better understanding!

Thanks for your understanding!

Post count: 45

wccg1045fm.com

Post count: 20688

Hi,

1. If you are talking about this space in the page mega menu – https://www.screencast.com/t/vSbN3TY7U you could modify the padding – https://www.screencast.com/t/CoW3rRW5t using a code like this – https://www.screencast.com/t/q794GFK9
This is the code used

.td-mega-menu-page
.td-mega-grid
.td_block_wrap {
padding-bottom: 0;
}

2. You could set a hover on those items like this – https://www.screencast.com/t/X8ebqJuXb
This is the code used (you may modify the colors as you wish or add additional customization)

.td-mega-menu-page
.td_block_text_with_title
a:hover {
background-color: #dd3333;
color: white;
}

3. For the font you could use something like this – https://www.screencast.com/t/8T7HqNk3Ih9A
This is the code used

.td-mega-menu-page
.td_block_text_with_title
a {
font-size: 12px;
line-height: 20px;
}

All these css codes must be entered in Theme panel->Custom Css – https://www.screencast.com/t/SVNysnTu
Thanks

Post count: 45

I contacted Ninja Forms. (A plugin that i own.) Is there any way that I can modify the theme to have this plugin work on my site.

Post count: 45

if not is there any form plugins i can use that will work with this theme.

Post count: 9544

Many form plugins work with theme; many require either

a) create form; insert shortcode for form onto a ‘page’

b) create custom page template and hard code form into that

most work with ‘a’ method, and always have.

Post count: 45

DO YOU HAVE A LIST OF ALL THE SHORT CODES FOR FORMS. ALSO WHAT ABOUT RETURN EMAILS AND SUCH.

Post count: 20688

Hi,

You can try the Contact form 7 plugin that other users of the theme are using, and works properly. Please note that not all plugins provide favorable results with any theme, and we can not take into account all the plugins and make them compatible with the theme. You will just have to try different plugins to suit your needs, or search here on the forum for similar topics, maybe some other users have a solution regarding this.

Thank you for understanding!

Post count: 45

How do I enlarge these icons.

http://wccg1045fm.com/rate-the-music/

Post count: 20688

Hi,

If you are talking about these icons – https://www.screencast.com/t/OObbyElOw you could do it with a code like this – https://www.screencast.com/t/pjicgrM9p or modify the size to what you would like.
This is the code used, it must be entered in Theme panel->Custom Css

#megapoll .fa {
font-size: 25px!important;
}

Thanks

Post count: 45

how do you center those icons.

Post count: 20688

Hi,

To center these elements you can use a code like this – https://www.screencast.com/t/eQz0FLI2TO

.mp-choices-wrapper {
float:none!important;
width: 150px!important;
margin-left:auto;
margin-right:auto;
}

Thanks

Post count: 45

Page not able to post pics:

Some post that im pulling from other sites are not posting pics. Is there a setting that i need to change to ensure that all photos are loaded on the site.

Also how do I tweak the page to resolve slow load time.

also is there a background template for advertisements if so can you email it to biggleem@gmail.com

Post count: 9544

If you pull content from other websites, not related to theme. Some sites can block external loading without permission.

For images to be used as thumbs, they need to be set as ‘featured’ which needs plugin to generate from the image in post from other website.

Might not be your issue, but your note wasn’t very specific.

See the theme docs for tips on how to speed up site pages; of course if loading stuff from exeternal site you have to wait for content to load from other site — nothing you can do to ‘speed up’ that.

( I don’t work here. )

Post count: 20688

Hi,

If the website is loading slowly, here is the recommended cache plugin and the settings to use for best results
https://forum.tagdiv.com/cache-plugin-install-and-configure/
And some advice to help improve page loading speed
https://forum.tagdiv.com/how-to-make-the-site-faster/
Please note that also plugins can have a negative effect in this matter. For the link you have provided above you can see the time spent on loading all the resources – https://www.screencast.com/t/ylP6a4Tcc
You need to identify the causes and remove them, or think of a way to optimize them further.

Thanks

Post count: 45

Photos not loading on homepage elements. Is there something that i am doing wrong.

HOME PAGE: http://wccg1045fm.com/

POST: http://wccg1045fm.com/2017/04/18/hip-hop-spot-tips-on-avoiding-trouble-getting-ahead-at-tax-time-exclusive-video/

Post count: 45

how do i remove this background image.

SOURCE: http://wccg1045fm.com/2017/03/17/sunny/

Post count: 20688

Hi,

I have inspected your website and the images are loading in the homepage and the post you mention
https://www.screencast.com/t/8ND8V3eK5
https://www.screencast.com/t/0yIq9UEjay9F
If some posts do not have a thumbnail displayed on blocks, please set a featured image for them
https://forum.tagdiv.com/featured-image-or-video/

The background image comes from the category that the post is part of. Please check in Theme panel->Categories in the per category settings, in the category this post is included
https://www.screencast.com/t/uaBbpySbxY

Thanks

Post count: 45

I have a plugin that i want to use but im having issues using it with the theme:

they say this string:

<?php
// This is the added section
do_action( ‘wp_nav_menu_item_custom_fields’, $item_id, $item, $depth, $args );
// end added section
?>

needs to be added but i have no clue where to put it.

Here is the link to the article if you can help me out.

https://wordpress.org/support/topic/conflicts-with-themes-and-plugins-read-before-posting/

Post count: 45

Is there a code that removes the back to the top button on the lower right corner of the mobile theme.

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