Hello
How can I please use TagDiv because there is no link, no space, no button that can on my site allow to use it. While on the video, everything seems simple? Thank you !
Hi,
Unfortunately, I do not exactly understand what’s your request, sorry! Please provide more details about what exactly you want to achieve so I will be able to provide a more accurate response. Also, you can provide some useful screenshots of your problem.
Thank you!
Hello,
Sorry for the delay. I find the solution. But I have since, other little problem like this one. That is, when I publish an article, the article is well published, but I have an error page that opens instead. (See screenshot attached). And to find my article published, I must return to the list of articles advertised to use it. What can I do to fix this problem. Thank you. Jean Marc
There is no possibility to send you a screenshot. Here is the translation of the error message:
“The site is having technical difficulties.” Please pick up the mailbox of the administrator account of the site for instructions “
Hello !
First please make sure that you have installed the Newspaper theme properly. You can find all the steps here: https://forum.tagdiv.com/install-via-wordpress/
A common issue for that error is due to the Newspaper Theme requirements not being completed. Here is a guide wich will help you setup your wordpress in order to work perfectly with our theme: https://forum.tagdiv.com/requirements-for-newspaper/
Let me know if this was helpfull !
Thank you !
Hello,
Sorry for the delay of my answer, I took a few days of vacation. I have checked the information and there is only this information which is in yellow: v4.9.3 – Disabled – incompatible plugin detected: akismet / akismet.php. For the rest everything is in green. What else can I do to fix this problem? Thank you.Jean Marc
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello,
Have you received my information that I sent you by mail 2 days ago? Jean Marc
Hello !
If you haven’t received an answer it means that we haven’t received your email. please resend the e-mail and also let us know wich email adress have you used.
Thank you !
I just sent it back Jean Marc
hello,
Thank you for taking the time to look at my site and I have noted your remarks. The problem is that now, when I do “preview”, I now landed on a 400 error, which did not happen to me. Can you please watch it? Thank you. Jean Marc
see for example article : Pourquoi historiennes et historiens s’intéressent-ils à Game of Thrones ?
Hello !
I have just looked into and everything went fine.
Thank you !
Hello,
Actually it works at the first publication of a new article, but it is reproduced at the publication of the second? Weird! Can you please watch it again? Thank you. Jean Marc
Hello !
From what i’ve seen now you’re using the WP Bakery. You cannot use 2 pagebuilders on the same page. That can cause a plugin conflict !
Thank you !
I disabled Visual Composer extender, but that does not change anything. I still have error messages like, “Sorry, you do not have permission to preview drafts.” or always “The site is experiencing technical difficulties, please check the site administrator account mailbox for instructions.” It’s not great!
Hello !
I have replied via E-mail. Unfortunately your wordpress is corrupt because even when you deactivate the Theme and plugins the error still persists.
Thank you !
Hello,
What do you mean by corrupt? Thank you. Jean Marc
Hello !
Maybe because you have used a lot of plugins or something made the wordpress function improperly. The best solution would be to make a clean install of it and then add everything back.
Thank you !
Hello,
We managed to solve the problem of the publication, this one was due to a conflict with 1 plugin. 1) I would like to know how can we change avatars? 2) I would also like to know if we can add widgets in the themes of the predefined sidebar, or if there are templates of sidebar where we can integrate html or other? Merci. jean Marc
Hi,
You can change the avatar using a plugin, you can check more in this documentation -> https://forum.tagdiv.com/how-to-set-the-avatar/
Also you can use the TagDiv Composer to build the sidebar how you want, also you can use template from tagDiv Cloud Library
Also here is a sidebar tutorial from widgets Sidebars tutorial -> https://forum.tagdiv.com/sidebars-tutorial/
And yes you can add html widget -> http://prntscr.com/owm47d or in Tag Div Composer you can use html element -> http://prntscr.com/owm3yo
Thank you!
Thank you very much. Jean Marc
Hello,
I do not remember how to integrate a sidebar that I created in Tag Div, in the admin part of an article (post), to select it so that it appears in the article (post)? Thank you very much. Jean Marc
Hello,
If you want to set a sidebar with tagDiv Composer for posts you’ll need to use a single post template from tagDiv Cloud Library .
Thank you!
