visual composer problem

I followed the instructions for updating visual composer. Now my home page is not loading but the rest of the categories and individual posts are displaying fine.

I first deactivated and deleted the WPBakery visual composer then uploaded the new version from the plugins folder (zip file JS composer).

Any advice on how to fix this?

Thanks

Hi @rayarasmussen,
The best way and without any problems: https://forum.tagdiv.com/install-via-ftp/

*be sure to upload an unzip file

Thank you Nairolf. I have been updating the newspaper theme using Envato Tool kit for over a year now. I updated the theme a month or so ago and waited until this morning to update visual composer since the plugin needed to be updated. from the plugin folder I updated it using the zip file.

I am a novice and am a bit uncomfortable reinstalling the entire theme. Will all my settings remain? Will I have to start over and reconfigure everything?

I’d prefer it if someone knows how to fix my specific problem with Visual Composer.

I have tested all of my plugins and all seems to be fine.

Thanks again for your help

Hi again @rayarasmussen,

If you haven’t made any modifications into the theme files (css, js, php), you will not lose anything.

All modifications/customization through theme panel settings, like for: header, footer, posts, translations, etc., etc., … and all your content, never are going to lose them because they are recorded into the data base (DB).

When you want to update something, allways before make a backup/copy from all your files + DB (if something goes wrong you can revert).

It is not advisable to use Envato Toolkit for updates, I think he has received some bad feedbacks! Take your time and learn how to use FTP (File Transfer Protocol), is very easy, free and will greatly help in the future. You will have access and control to all your files from server.

Use the search bar in this forum, you’ll find 99% answers for your Q.

I visit your web and the home page return a 503 error (Varnish cache server).

Try to contact with the host

• This reply was modified 9 years by nairolf.

Hi,
can you check my site thepunekar.com? Can’t get the home page to load, but post pages are loading fine.

I was able to finally reinstall visual composer and all is working well, now. Not sure what happened. Magic, I guess.