My website originall had tagDiv Mobile Theme & AMP plug in installed. When I would view my website through my mobile phone I was not able to view any pages on the mobile device. I couldn’t figure out the reason behind this, so I decided to deactivate both plug ins & delete them.
When I view the website from the mobile device, the issue is still there. Some of the pages display a “EXIT MOBILE VIEW” and when I select that the Page works. The issue is that I have to click that in order for the page to show.
Some pages don’t display that option, not sure why. I noticed the header menu changes when directed to mobile view, and it shows a LOG IN option even though that option was removed in the settings, and the mobile menu is not there.
Why are the pages not showing on the mobile devices? The plug ins are not installed and deleted, the pages should work.
This is the about us page, the content can’t be viewed on the mobile device & there is no option to exit the mobile view.
https://drive.google.com/file/d/1IxhZa8uGwj4mSdEzuUskhpcn1m_xSv12/view?usp=share_link
This is picture shows the mobile menu, anytime I view a mobile page and I select the menu, I get that page, which is a SIGN IN for WordPress…. this is not something I created.
https://drive.google.com/file/d/1ItOJWxlm7Z96MVXWtJ1jA1Q6lZLlSwcX/view?usp=share_link
This is another page (Privacy Policy) and this page does show the option of “EXIT MOBILE VIEW”
https://drive.google.com/file/d/1J4x4rZXySKByyzC9BsuVbYUtX4SDrtTh/view?usp=share_link
How can I fix this problem?
When I exit mobile view from the browser the URL changes and it ends in /?noamp=mobile#, Keep in mind I don’t have AMP or Mobile Theme plug ins installed, so the links shouldn’t be redirected to anything.
Hello,
Seems you have the mobile theme and AMP are still activated on the website. Please deactivate those plugins and purge the cache a few times.
Please disable the redirect from the mobile version to amp -> https://i.imgur.com/7Z7V82x.png using that option your visitors will never see the responsive version, only the amp version.
The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/
Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Note that you can not customize AMP so much, because it comes with its own design.
There are some settings in the Theme panel -> Mobile Theme and Dashboard -> AMP only.
You can not add a shortcode as in the TagDiv Composer. Please note that you can’t customize the AMP pages with the TagDiv Composer.
Make sure the redirect mobile visitors to amp option is disabled.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/
Thank you!
