After the update – which went through successfully – my website is upset. The tagDiv Composer is just not pulling any Page now. It keeps going round and round. Also, the website has lost all its settings of Home Page. I have another site with identical setup but which I have not updated yet and its working fine.
Please help. The disturbed site is this http://www.ajitsirohi.in
Hello!
Please make sure you have the latest version (11.3.2) of the theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.
Let me know the results!
Thank you!
The theme version is 11..3.2 and it shows settings options too. I can share my Login details for you to check it.
Before it got disturbed, the website was setup fully almost exactly as this one http://www.captainajitsirohi.in
Hi AjitSirohi,
From what theme version did you update the theme? Do you have a backup ?
Also did you updated all the theme plugins? For example if you used standard templates, then you’ll need to install tagDiv Standard Pack, for cloud templates you’ll need tagDiv Cloud Library. All those can be installed from Newspaper > plugins.
Also your homepage looks like is displaying the latest posts, so it is like is not set an homepage, so what you can do after install the theme plugins is to use a theme panel backup -> https://forum.tagdiv.com/import-export-theme-settings/
I hope this will help you!
Nothing worked. I had to reinstall theme, ugrade it and setup the website once again. Home page is etup fine but now I am struggling to set up the Mobile Page. It says that fist setup a Mobile-Template from “Home Page Default Pro.
When I try to load Home Page Default Pro from “Cloud Templates”an error comes. See the image. I am not able to proceed further. Really strugling for over a week now.
Hello!
Please do not edit the cloud templates from there, but access them in front end and push the green button ” Edit with TagDiv Composer “. It seems like there is a problem with that header. It is possible to be from a plugin conflict or from a shortcode that is not compatible with our theme. Please check the point 5 from this guide: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, you can use a revision to your homepage. Or you can import it again, make the changes and assign it to your homepage. Make sure you assign the new header.
Build and assign the mobile pages to every desktop page: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope that helps you!
Thank you!
Nothing worked. I have tried everything and read all the links. It does not address the issue. Finally, I deleted everything again, reinstalled Default Home Pro Template. Now it does not install any Templates inthe Cloud templates any more as that shows no templates. On the Home Page I get this message as per image attached. If I create a Mobile page it also gives samemessage. I am just tired having spent 100 hours following your instructions. Can you please delete everything, install Default Pro Templates and just create a Mobile Page. I will setup the website again. I can share my login details. I have given up.
I also installed the theme again afresh. It does not install the default Cloud templates any more now.
Hello!
In order to edit the header with the TagDiv Composer you should have a cloud header template installed and assigned in the Website Manager -> Header. Please follow this video: https://www.screencast.com/t/hEAyf6TBTfo2
Thank you!
