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tagDiv Staff
tagDiv Co-fouder - Passionate for coding, I enjoy designing systems that are easy to use. I'm the one who makes sure the code is clean, the team is cheerful and the customers are happy.
Radu
tagDiv Staff

Hi,

give me a url to your site and a sample iframe embed and more information about how do you add it to the content. Hopefully I can make something works with your videos.

Radu O.

Radu
tagDiv Staff

Hi,

Unfortunately the current mega menu only supports posts.

Radu O.

Radu
tagDiv Staff

hi,

try this:
1. http://screencast.com/t/llKmBEEUJx
2. http://screencast.com/t/CDF9EqT1Pc

we will improve the usability for this in a future update. I hope this solves your google fonts issues and sorry that it took so much time.

Radu O.

Radu
tagDiv Staff

Hi,

can you please give me an url and I will have a look. I’m sorry for all the problems with our theme. If you want we can give you the money that you payed for it back.

Radu O.

Radu
tagDiv Staff

Hi,

place your code instead of the adsense code and the theme will automatically detect that it’s not adsense and it will rendere it as is.

https://forum.tagdiv.com/ads/ (I will update the documentation)

Radu
tagDiv Staff

Hello all,

We are providing full support for the theme and we are trying to provide the latest version of the pagebuilder plugin.

We just switched to the a newer version of visual composer (when wp 3.9 came out) and from now on we can provide a newer version of the plugin easily. Before it was not possible because we used a custom built visual composer.

I will set up a system here so we can push the latest version of visual composer faster… sorry for the delay but it’s something new to us and I forgot to monitor that plugin 😐 .

Radu O.

Radu
tagDiv Staff

Hi,

our latest update log is here: http://themeforest.net/item/newspaper/5489609
at the bottom.

Hope that helps,
Radu O.

Radu
tagDiv Staff

Hi,

thanks for reporting this, I’ve added this to our todo list so that other users can easily link the ads to adsense.

Radu O.

Radu
tagDiv Staff

Hi,

add this to the css section in the panel.


.td_block_inner .entry-date {
    display: none;
}

or if you want to disable the date site wide use this from the panel:
http://screencast.com/t/RzfP1Nxsu

  • This reply was modified 12 years by Radu.
Radu
tagDiv Staff

Hi Peter,

the html structure of the site is broken: http://screencast.com/t/LVVwRiQ4y5o .
Please try to remove any custom modifications and if you have custom css in the panel remove that also.

Let me know if it works

Radu
tagDiv Staff

Hi,

you can change the ad size from here: http://screencast.com/t/1eAQDx1L6
also please note that the size is per device… so if you load your site on a tablet or small screen like the one in the screenshot, the theme will load the tablet portrait banner size. Basically the adsense is responsive.

Only via custom css (add it in the css panel of the theme):


h2 {
padding-bottom:30px;
}

h3 {
padding-bottom:30px;
}

Hope this helps

Radu
tagDiv Staff

Hi @nusagrunge we can have a look if you give us an url. If you want in private: contact@tagdiv.com

Also Christopher’s response is spot on.

Radu
tagDiv Staff

Thanks Christopher! 😉

Radu
tagDiv Staff

Hi,


@bhaa
if you have error logging enabled, you can find a file named errorlog usually in one of the folders in the root of your ftp directory. If you give me ftp access I can try to retrieve it. contact@tagdiv.com – also are you using a caching plugin?


@nusagrunge
and @anastasios – are you using a caching plugin? are you using a properly configured server? For example a stock vps from some of the hosting providers do not come with good default configurations for wordpress.


@anastasios
– I see that you are no longer using our theme 😐 – even with the current theme your server seems to be running with configurations that are not so good http://screencast.com/t/RQrRiDhv please enable compression and make sure that you have php opcache .

Radu
tagDiv Staff

hi,

can you give me more details? an error log? Please try to disable all the plugins and see if that helps.

I’ve searched for that function and it seems we don’t have it in our code base.

Radu O.

Radu
tagDiv Staff

Hi Christopher,

I can hide your name / post count or I can add some kind of badge just let me know. Where did they find your phone number? I can remove your sites from the posts or something.

I also took a look at the resizing issue with wordpress and currently there is no easy solution. I would go with timthumb but envato doesn’t allow it. Also most code that doesn’t use the wordpress api is considered bad practice by envato.

We will try this out:
https://github.com/boobslover/freshizer
https://github.com/bfintal/bfi_thumb
https://github.com/syamilmj/Aqua-Resizer
https://github.com/derdesign/mr-image-resize

This feature will be out in our new theme (as promised you will get it). I don’t have a date yet for the release but hopefully two months. If you want I can send you more details via email 🙂 (we are still working on the backend and design so the theme is not yet functional).

Radu O.

Radu
tagDiv Staff

Hi,

I forgot to add the fix to the update list but in 3.5 it is live. Sometimes it take some time until google reindex the page. http://screencast.com/t/mAiOv9f1lRIr

Radu O.

Radu
tagDiv Staff

Hi,

there where two people out of all of our clients that had problems with traffic. One of them did not use the same tracking code and experience a change in traffic pattern (the tracking probably used a different time interval for unique visitors). For the other one we did not find the cause but the site was a small site and we did not got analytic access to analyze it.

I take every SEO problem very serious and for each change or problem I study a lot to take the best decision. In general we are very heavily based on yoast’s guidelines https://yoast.com/ (from my opinion he is the best in wp seo).

You can paste your google ajax tracking code here: http://screencast.com/t/VEs3mJQ6

Radu O.

  • This reply was modified 12 years by Radu.
Radu
tagDiv Staff

Hi,

can you please give me wp-admin access? contact@tagdiv.com – paste the link to this forum post in the email.

Radu O.

Radu
tagDiv Staff

Hi,

please give me a url to your site. I’ve fixed the issue and it should work ok.

Radu O.

Radu
tagDiv Staff

Hi,

I did not managed to fix this yet 😐 . It needs major rewriting to work without the flickering.

Radu O.

Radu
tagDiv Staff

Hi,

I’m almost sure that the theme got corrupted or some files did not upload correctly. Can you reupload the whole theme?

Radu O.

Radu
tagDiv Staff

Hi,

we are searching for a solution. It looks like the slider plugin that we are using has an issue with the hover.

Radu O.

Radu
tagDiv Staff

Hi,

sorry about all the misunderstandings. I’ve fixed this and we will release an update today on themeforest.

Radu O.

Radu
tagDiv Staff

Hello,

sorry for the delay. The slider is built like that due to resources constraints on mobile. It keeps the same number of slides but only shows two posts on mobile. We will search for a solution for this.
Radu O.

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