Hi,

Yes, you need to place the shortcode directly into the post template where you want to appear – http://screencast.com/t/4pKyekeTpeBo

Thanks!

Hi,

I have added this on our features requests list and we will think about a similar implementation.

Thanks for suggestion!

Hi,

The theme doesn’t have this option for slider and you need custom modifications to achieve this, unfortunately we cannot provide any type of custom work at this time as we work hard on development, fixes and support, sorry!
I suggest to hire a freelancer to do this for you if you don’t know how to do it, here you can find the slider navigation code – http://screencast.com/t/YRApxCdn and you will need also to use custom css.

Thanks!

Hi,

Please provide more details as I’m not sure what you mean. If you add a background for your header you can customize it using css code like you wish as the theme doesn’t have an option so for the correct size you will have to test it.

Thanks!

Hi,

Please try to regenerate your thumbnails using – https://forum.tagdiv.com/using-the-theme-with-existing-content/ also check this without any plugins active, leave just Visual Composer active, clear cache and see if the issue persist.
Please provide a link so we can take a look if you still have this issue.

Thanks!

Hi,

Not sure how you want to display block 3 as it can be used 1,2 or 3 columns – http://screencast.com/t/IPDZa8R7O6 – http://screencast.com/t/kHOqfiAr also you can limit the posts number for each block – http://screencast.com/t/abAIeEsJ
Unfortunately for any changes in block display you will need custom modifications and it is not so easy, I suggest to hire a professional to do this for you as we cannot provide any custom work, sorry!

Thanks

Hi,

You can use media queries to hide the sidebar for specific screens, please check this solution – https://forum.tagdiv.com/topic/disable-sidebar-on-mobile-and-tablet/

Thanks!

Hi,

This is only an image designed using Photoshop and added in a custom ad from Theme Panel > Ads section – http://screencast.com/t/VgwQZBYP here is the link – http://demo.tagdiv.com/newspaper_fashion/wp-content/uploads/2015/05/big_ad_fashion1068px.jpg

Thanks!

Hi,

Thanks for suggestion, we will improve our documentation. You can add these sizes for button – http://screencast.com/t/d3fGbqIJI – mini, small, large, normal

You can customize all your large buttons using custom css in Theme Panel > Custom Css, for example – http://screencast.com/t/Aqoh0hJG

a.vc_btn-lg {
width: 100%;
text-align: center;
}

Or if you want to customize only one button you can use color as an extra class – http://screencast.com/t/oWmoht1uPLw and add custom css – http://screencast.com/t/BH8vYWkcV

Thanks!

Hi,

Not sure where you want to add the field, but if want to edit single.php or loop-single.php if you use the default post style – http://screencast.com/t/Ebkakf1J97L

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are. We will provide answer at soon as possible!

Thanks!

Hi,

The smart sidebar was designed to work on theme posts, page content when td-ss-row class is added to the row that you want to make sticky and also on loop(latest articles, categories…) Unfortunately it was not tested with custom post types so I cannot make any recommendations for this, sorry! We plan to improve and add better support for the custom post type in a future update.

Thanks!

Hi,

Sorry for delay!
The menu live search is made custom for our theme and there is a delay because it’s doing an ajax search to get results. Like I suggested above you can turn off suggested results – http://screencast.com/t/h9MJZ4UaRSw
Also changing here to on you will have the same result like on your widget – http://screencast.com/t/fYzbnJRU
Result: http://screencast.com/t/XJsoYMCR

Hope this helps!

Hi,

@TestItNow I have checked your site and it seems that you have solved the social counter issue – http://screencast.com/t/8RbWgqq0x

Thanks!

Hi,

You need custom modifications for this I suggest to get someone to help you as we cannot provide custom work as we work hard on development, fixes and support, sorry! You can find attachment template in root of the theme if you want to customize it – http://screencast.com/t/jggVoHYJCZYg

Thanks!

Hi,

Please check system status and see if all values are set ok(green) – http://screencast.com/t/5pVg8FxyrY07 you should not have any issues.

Thanks!

Hi,

Like I said above please check all modules and see if the author code is commented there, you have to check module 6 – http://screencast.com/t/xZmb1yZq

Thanks!

Hi,

If you use child theme you can add it in header.php file that it is overwrite with child theme – http://screencast.com/t/kgFRvTCZVXEA – http://screencast.com/t/60g1hmXMRD

Thanks!

Hi,

You can try to make this change directly in style.css file and see if still the default color is being applied. This issue appears because of the cascading property of css and change it directly in the stylesheet file you should not have this delay. Try to change the color here – http://screencast.com/t/XhfSg0Ij6

Also we will try to add some options for mobile menu in a future update as it is on our list.

Thanks for the message and for suggestions!

Hi,

I have checked your site and if you refer to this gap above the top menu – http://screencast.com/t/rYZlLH07vmd the theme doesn’t add something like that and you should disable all your plugins, clear cache and see if you still have this issue. Then activate your plugins one by one to see which one caused this issue.
If this is not what you mean please provide more details.

Thanks!

Hi,

1. Please check Translations – http://screencast.com/t/3DiSr6ZV1
2. Unfortunately at this moment theme doesn’t have this option, but thanks for your suggestion, I have added this on our feature requests list and we will try to find a solution to implement percentages for More Articles Box in a future update.

Thanks!

Hi,

On Big Grid drop down are some options to sort articles as you can see – http://screencast.com/t/jreVWAS5bW and here you can find each case if you add you own – http://screencast.com/t/zI1VXNVEs You need custom modifications so if you don’t know how to do it I suggest to get a freelancer to do it for you as we cannot provide custom work at this time, sorry!

Thanks!

Hi,

Please check this topic where Radu explained why speed booster is disables and how you can enable it – https://forum.tagdiv.com/topic/speedbooster-still-have-plugin-issues/#post-55022

Thanks!

Hi,

@lospicos Unfortunately this is how Big Grids were designed and you will need custom work to change how they are displayed on mobile. You can try this custom css for Big Grid 2, but if you need more customizations I suggest to get a professional to do this for you as we cannot provide custom work for the moment, sorry! This css code is a good start to look like you want – http://screencast.com/t/itZMkH9TDKM

@media (max-width: 767px) {
.td_block_big_grid_2 .td-big-grid-wrapper .td-big-grid-scroll {
white-space: normal !important;
}
.td_block_big_grid_2 .td-big-grid-wrapper .td-big-grid-scroll .td-big-grid-post-1 {
width: 100% !important;
}
.td_block_big_grid_2 .td-big-grid-wrapper .td-big-grid-scroll .td-big-grid-post-2, .td-big-grid-scroll .td-big-grid-post-3 {
width: 49% !important;
margin-left: 0 !important;
}
.td_block_big_grid_2 .td-small-thumb .entry-thumb {
width: 120% !important;
}
.td_block_big_grid_2 .td-big-grid-post-1 {
margin-bottom: 3px !important;
}
.td_block_big_grid_2 .td-big-grid-post-2 {
margin-right: 3px !important;
}
.td_block_big_grid_2 .td-big-grid-post.td-small-thumb .td-big-grid-meta .entry-title {
font-size: 14px;
}
}

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Please update the theme to version 6.2 and also update the child theme, you can find it in /code folder as this issue with child theme was fixed in this version.

Thanks!