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Alin [tagDiv]
tagDiv Staff

Hi,

Please add the “Homepage post” block usin Visual Composer to your page: http://screencast.com/t/xfOnuCsW and it will show featured image and title of your latest post(depends of your block settings-Category filter, tags): http://demo.tagdiv.com/newsmag/homepage-with-a-post-featured/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please deactivate all plugins, leave only Visual Composer active, also clear cache and purge your files if you use CDN and check again if you still have this issue. If you don’t have it anymore activate your plugins one by one to see if there is a plugin conflict.
Also please make sure that you use the latest version of the theme(4.6.2) and the plugins that come with the theme files are updated. If you need to update follow this guide, use FTP method – https://forum.tagdiv.com/how-to-update-the-theme/ also update the plugin that come with theme form /plugins folder – https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
Let me know!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please give us wp and ftp access so we can take a closer look at this. Provide your wp admin and ftp credentials at contact@tagdiv.com and also send us a link to this conversation so we can know who you are.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this custom css in Theme Panel > Custom Css: http://screencast.com/t/e4LTlsuMjDFs

@media (max-width: 767px) {
.td-big-grid-post-sec{
display: none !important;
}
}

If you want this only for homepage please add also this class: http://screencast.com/t/pZnzJEa2iLLj

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Sorry for delay, we missed somehow your post. Please take a look at contact page in the backend: http://screencast.com/t/rbADQFdlcVM This page is also added in the demo version. If you don’t want to install the demo I can provide you only this page shortcode to have an example, just create a page and paste this content and publish(save): http://screencast.com/t/qfqqCWZ6
Here is the content of the page: http://pastebin.com/asE5fQYY

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

Provide your wp admin at contact@tagdiv.com so we can take a look and also send us a link to this conversation so we can know who you are.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately that word is not controlled by the theme, like you can see it is translated in language that you have set in Facebook settings: http://screencast.com/t/RgoyZjyJzCg

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please make a backup of your current theme installation, so you can revert in case something goes wrong. Also follow our guide to update your theme, use FTP method: https://forum.tagdiv.com/how-to-update-the-theme/ and update the plugins that come with the theme files from the /plugins folder: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
If you have any custom modifications in the theme’s files you will need to re-apply those.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Glad that you managed to solve that: http://screencast.com/t/YoDV5LsNCO

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this custom css in Theme Panel > Custom Css: http://screencast.com/t/vaSK8Dwm

.mfp-figure:before{
display: none;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Replied via email!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

In backend you can find the format option, to set padding to the text like you said please set format like this: http://screencast.com/t/ceTMdJhmn
Result: http://screencast.com/t/SuMunY9B0Y

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please read the documentation, you don’t have to add sub-items You have to use a parent category if you want to have sub-categories. Also please make sure that the Item menu used as MegaMenu is in root of the Menu and don’t have sub-menus inside: http://screencast.com/t/ylITFpdn42http://screencast.com/t/NEqH3M2wU
Result: http://screencast.com/t/nwo4ngcfr

Please provide a link and more details about that so I can provide an accurate solution. Also you can try to use !important to your padding value:

.single_template_3 .post .td-grid-wrap {
padding-top: 10px !important;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately the theme doesn’t have an option to have post pagination like that. You can see in our documentation how you can create post with pagination: https://forum.tagdiv.com/how-to-create-posts-with-pagination/
Or you can try to find a plugin for that, unfortunately I cannot recommend any plugin but you can try some and see which one helps you to achieve that.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately the megamenu was designed to display only 5 posts and for the arrows you can change them using custom css. You can change the arrow image using a background image but you need to customize it with css code. Try something like this in Theme Panel > Custom Css: http://screencast.com/t/swWGyNFdcnvb

.td_block_mega_menu .td-ajax-next-page{
background-image: url('https://cdn4.iconfinder.com/data/icons/iconsweets/50/arrow_right.png')!important;
background-position: inherit;
width: 50px;
height: 50px;
bottom: 5px;
left: 291px;
}
.td_block_mega_menu .td_ajax-prev-page{
background-image: url('http://australianvaluations.com.au/wp-content/uploads/2014/12/arrow-left-50x50.png')!important;
background-position: inherit;
width: 50px;
height: 50px;
bottom: 5px;
}
.td-no-subcats .td-ajax-next-page{
left: 72px !important;
}

This is an example you can change those images and change those values like you need. If you don’t have basic css/html experience you ca get someone to help you.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Yes this is the best way to achieve that, to move the code from Ad bottom to a custom ad. Like I said the bottom ad comes with the post content and the post pagination is called after the content( is not included in the content): http://screencast.com/t/AH9qsFNqt

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this custom css in Theme Panel > Custom Css: http://screencast.com/t/60T9g7l9

.single .td-slide-on-2-columns{
width: 600px;
}
.single .td-slide-on-2-columns .td-doubleSlider-1 {
width: 600px !important;
}
.single .td-slide-on-2-columns .td-doubleSlider-2{
width: 600px !important
}
.single .td-slide-on-2-columns .td-doubleSlider-1 .td-slide-galery-figure{
width: 600px !important;
}
.single .td-slide-on-2-columns .td-slide-item {
width: 600px !important;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please replace (overwrite it) the td_panel_categories.php file – http://screencast.com/t/rnRNRNL1Ri with the one provided in the following link – https://www.dropbox.com/s/tegdpkwb43z9air/td_panel_categories.zip?dl=0
We are working as we speak to fix all the issues and reports we have with the 1.7 version of the theme.

Thanks and let me know how it goes!

Alin [tagDiv]
tagDiv Staff

Hi,

Please add a class to the page content in the page template that you use like this: http://screencast.com/t/ZHdhM52SO and use custom css to change color to white(or any color) only for right border: http://screencast.com/t/kEOpFkaf

.border-right .td-container-border:after{
background-color: white;
}

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

If you use 1.7 version of the theme please replace the code inside – http://screencast.com/t/hm0F7lQ36llA – with this code – http://pastebin.com/7VKde8LB as was reported an issue with the custom ads, we could not replicate it yet to see what’s causing it, we will replace it in the next update.

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately like you can see in this screenshot the bottom ad is in the post content and the pagination cannot be added there: http://screencast.com/t/DghifgqIzm3t
What you can do is to add a custom ad using do_shortcode function and add it bellow post pagination: http://screencast.com/t/LPdLRt46uB

<?php echo do_shortcode('[td_ad_box spot_id="custom_ad_1"]'); ?>

Result: http://screencast.com/t/3YZFqPLlRT

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site and you have a custom ad on homepage and 2 ad in the sidebar: http://screencast.com/t/qWLRZsUFqAwIhttp://screencast.com/t/zgrBhjAgXaFW
Also on you post page I found an inline ad and those 2 ads from sidebar: http://screencast.com/t/o4FvWNNS
Do you have another custom ad in the post page? If these are you ads please clear cache.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I’m not sure what you mean to change the width of tagdiv gallery. This slider was designed to be used on 2 columns(with sidebar) or 3 columns(post full width – without sidebar) like you can see on our demo: http://demo.tagdiv.com/newspaper/tablet-sales-surged-in-the-first-quarter-of-2013/http://demo.tagdiv.com/newspaper/services-allow-you-to-do-things-like-scan-a-document/
You can try to customize how you wish using css code as there is not a fast(or easy) solution for this.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Yes you need to connect via ftp to your server and upload the font file, you can create a folder for your custom fonts and upload it there.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you want to create a page template please take a look here – https://codex.wordpress.org/Page_Templates create your template file and add it in the root of theme where are theme’s page templates. Also please take a look at our templates how were created: http://screencast.com/t/rn72NCXGMbxY

Thanks!

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