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I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

Try to clear the cache deactivate the plugins, leave just Visual Composer and whatsapp and test again. If the problem persist please provide a link so I can inspect it closer.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve tested your site and i didn’t found duplicate article in Koncerti category, please try to clear the cache, the browser cache also, purge cdn file if you’re using and test again.

Let me know how it goes.

Thanks!

Andrei L.
tagDiv Member

Hi

To hide the author box in post written by a specific author add the above code in loop-single.php file like here: http://screencast.com/t/vNH7beF39oZ and replace the author id number with the one you want to exclude.
To get the author id follow this link: http://screencast.com/t/g8CdLnLvX

Let me know how it goes!

Thanks!

Andrei L.
tagDiv Member

Hi

To hide the “Related Article” section comment the indicated line of code: http://screencast.com/t/SOmbYZ4Z1wO and modify the style.css file like here: http://screencast.com/t/cYCTcKeltL

Thanks!

Andrei L.
tagDiv Member

Hi

When you update the theme, the old file are overwritten by the new theme files, and any custom modification will be lost, so you have to save your customization and apply it again.

Thanks!

Andrei L.
tagDiv Member

Hi


@iomichele
try to deactivate all plugins, except Visual Composer, like @stuartmasson suggested above clear all caches, purge cdn files if you’re using and test again. Let me know how it goes and if the problem persist please provide a link and i will inspect it closer.

Thanks!

Andrei L.
tagDiv Member

Hi

Check this topic: https://forum.tagdiv.com/topic/wp-booster-error-6/#post-62185 Please try that solution and let me know how it goes.

Thanks for the message!

Andrei L.
tagDiv Member

Hi

Do you have “Unique Articles” enabled on the page, if not please make sure you enable it and test again: http://screencast.com/t/LpygeDzn and let us know how it goes, if the problem persist please provide a link so I can inspect it.

Thanks!

Andrei L.
tagDiv Member

Hi

The widgets color from sidebar can be modified from Appearance > Widgets http://screencast.com/t/9Jxa7zmyW and the footer widgets color can be changed from theme panel > theme colors > footer: http://screencast.com/t/gU982eVE7M

Please let me know if this is not what you mean and provide more specific details.

Thanks!

Andrei L.
tagDiv Member

Hi

You can use a footer template that have the social icon included: http://screencast.com/t/umebpftr5Q and apply this css to modify their sizes:

.td-social-icon-wrap i{
font-size: 18px;
width: 30px;
height: 30px
}

The theme doesn’t have an option to ad social icons in sidebar area, sorry, those are available only on header and footer, if you need other customization on this regard please consult or hire a freelancer or a developer from a site like studio.envato.com

Thanks!

Andrei L.
tagDiv Member

Hi

Usually the changes should be visible immediately, so make sure you clear the cache, purge cdn files if you’re using and test again.

Let me know how it goes if you need additional guidance on this.

Thanks!

Andrei L.
tagDiv Member

Hi


@shae101s
unfortunately I can’t provide an exact answer but we consider to add in the next theme updates new post formats for Newsmag.


@nherious
to hide the new grids on mobile devices you can use media queries like here:

@media (max-width: 767px){
.td_block_big_grid_7{
display:none!important;
}
}

This css hide the big grid 7 on mobile devices, just replace the grid class with the corresponding for the grid you want to hide.

Thanks!

Andrei L.
tagDiv Member

Hi

Try this css:
.td-category-description{
display:none!important;
}

If the problem doesn’t solved please provide a link so I can inspect it closer.

Thanks!

Andrei L.
tagDiv Member

Hi

Follow this link: http://screencast.com/t/uCsNpOjpxv3a The result should be like here: http://screencast.com/t/5sbb3iCS

Thanks!

Andrei L.
tagDiv Member

Hi

WordPress don’t enlarge the images, so you need to upload an image at least by thumb size, otherwise will not fill the entire thumb like here: http://screencast.com/t/8n8XjodcS The thumbs sizes can be found in theme panel: http://screencast.com/t/UrVU8CRBDto

Thanks!

Andrei L.
tagDiv Member

Hi


@Roney
please make sure you have the whatsapp plugin installed: https://wordpress.org/support/plugin/whatsapp then go to plugin settings and set it where you want to appear on the post/pages: http://screencast.com/t/VQ4vE5bbAI4

To make the button visible on desktop add this custom css in theme panel > custom css:

@media (min-width: 1024px){
.wabtn_container {
display: block;
}
}

Let me know how it goes.

Thanks!

Andrei L.
tagDiv Member

Hi

Thanks Chris!

If you plan to customize theme’s code then it is recommended to use the child theme and make the necessary adjustments there, you have a guide on how to do that here: https://forum.tagdiv.com/child-theme-documentation-newsmag/

Using a child theme is recommended but given the fact that we are constantly looking to improve pour products we usually release updates quite often so if we change a file in the main theme which you’ve altered in the child theme you have to take note of those changes and adjust your changes to the new version of the file so in this regard if files you change are post’s templates or headers then you could use the child theme because we don’t plan to change any posts template or headers or anything similar, usually the change occur in theme core files.

Thanks!

Andrei L.
tagDiv Member

Hi

I have posted a solution in this topic: https://forum.tagdiv.com/topic/wp-booster-error-6/#post-62185 Please try it and let me know how it goes.

Thanks for the message!

Andrei L.
tagDiv Member

Hi

By default the theme doesn’t have an option to hide the category description, you can remove it from category settings: http://screencast.com/t/q5KJhVuCLz or hide it with custom css:

.td-category-description{
display:none;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Please try to regenerate your thumbs: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/ and let us know if you still have this issue, also make sure you empty all caches.

Thanks!

Andrei L.
tagDiv Member

Hi

Thanks for reporting this, we will update the documentation as soon as possible. Meanwhile you can follow this links:
-ad under the main menu: http://screencast.com/t/ccxDjge2J1
-ad before the footer: http://screencast.com/t/CZL50u0Kxu
And add this custom css in theme panel custom css:

.td-container-border:before {
position: absolute;
bottom: 0px;
left: 0px;
display: block;
content: '';
height: 100%;
width: 1px;
box-sizing: border-box;
-moz-box-sizing: border-box;
-webkit-box-sizing: border-box;
background-color: #e6e6e6;
z-index: 0;
}

The result should be like here: http://screencast.com/t/IpHxiMYn

Thanks!

Andrei L.
tagDiv Member

Hi

We know about this, we’re sorry for the inconvenience, it’s an easy fix and I have posted a solution in this topic: https://forum.tagdiv.com/topic/wp-booster-error-6/#post-62185
Make sure you try this and let us know if it still happens.

Thanks!

Andrei L.
tagDiv Member

Hi

We haven’t tested the Jetpack Media Icons plugin with the theme, if possible please provide a link because I need to inspect this in order to provide an accurate answer.

Thanks!

Andrei L.
tagDiv Member

Hi

Please check our update guide here: https://forum.tagdiv.com/how-to-update-theme/ and make sure you backup you current theme/WordPress install and database: https://codex.wordpress.org/WordPress_Backups
Let us know if you still need assistance on this.

Thanks!

Andrei L.
tagDiv Member

Hi

If you place the custom css or you alter the original css of the theme in the style file then that styles would load first just like you want it and without other css to overwrite it should work fine.
Make sure you do your changes to the style files then purge cdn files and empty caches and test again.
Let us know how ti goes and give us wp-access via email at contact@tagdiv.com so we can have a closer look at this if you still can’t manage to solve it.

Thanks!

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