Hi Catalin,

Fantastic! Thank you very much! I appreciate the efforts!

I will send all the details via email.

Thank you!

Anna

Hi Bogdan,

This is the problem, how can I publish the site where the main header images are not displaying properly?

Thanks,

Anna

Hi Catalin,

Thanks for your message. I would be happy to allow you to access my site. I already had a developer looking into this but no one knows why the theme does not work with regards to responsiveness. The only plugins which were installed come with the theme ( no external plugin were installed). If I will be making a new clean install from scratch, should I be worried about the exciting content?

Thanks,

Anna

Hi Bogdan,

Thank you very much for showing up the initiative. I am having other issues with the theme as it is not responsive on all devices ( I posted another question for your team), hence the site is not published at the moment. The only way of viewing it would be logging into my WordPress account.

Thanks,

Anna

Hi Catalin,

Thanks for your message and the link. I am familiar with it and already read it actually.

The problem is that everything is set it up accordingly with its documentation for a whole image to be displayed.

Yes, the images are being cropped at the bottom. Hence, I reached out to you Guys for help as I don’t know what to do.

Anna

Hi Bogdan,

Thank you for your message.
Followed your steps, unfortunately, that did not work. Instead, the height of the white space become bigger.
Now, I am having the bigger space and my logo on the header image is outlined as well.

Any suggestions?
Thank you,

Anna

Hi Bogdan,

Before I mess something up, does that mean that I need to delete the exciting CSS code and insert the one you mentioned? Again, thank you very much for the speedy respond.

Anna

Hi Bogdan,

The intention is not to focus on a specific page but remove the white space across all pages for consistency purposes. It is possible to write the exact steps as I have never used CSS before and I am getting familiar with it now. Baby language, please. I have no idea what ” top padding on pages” means. As the intention is to effect all pages, I did go to Theme Panel then Custom CSS box.

Thank you,

Anna

Hi Bogdan,

Thank you for your prompt response. I have never used Custom CSS before, so please bear with me.
I have entered the code at the end of the Custome CSS box (I have taken those steps: Theme Panel/Custom CSS), however, the white space is still there.

.l-about-me-desc h3{
margin-top: 0;
color: #f1f3ce;
text-transform: uppercase;
120 }
121
122.td-main-page-wrap{
123 padding-top:0!important;
124}

Can you please advise?

Thank you very much,

Anna

Hi Guys,

Can you please confirm whether I am able to use all the Revolution Slider options within the theme including Premium Templates?

Thank you,

Anna

Hi Andrei,

Yes, I understand that. It is logical even for me:-). It is a very diplomatic answer but it does not help.
There is a reason as to why I am asking for help. Has it crossed your mind that perhaps I have already looked at the documentation, tried to get familiar with the plugin within the available timeframe, and did not manage to find answers, hence the message.

I have a big project that I need to complete soon and unfortunately I don’t have weeks to get familiar with the very complex plugin as stated and need to be efficient with my time. Again, this is me reaching out for advice.

Are you basically saying that you are not in a position to answer my questions since the Revolution Slider is only a plugin? If that’s the case, it is fine but answering it generically doesn’t help. Please let me know.

Thanks for your time, Andrei.

Anna

Hi Guys,

Thank you for your messages! I sorted that one out.
But a new one is coming:-).

A.

Hi Catalin,

Thank you. It did work. As you mentioned, I made a mistake not deleting the plugin.

Thanks a lot,

Anna

Hi Catalin,

I have followed the exact steps and keep on getting this message:

Installing Plugin from uploaded file: js_composer.zip
Unpacking the package…

Installing the plugin…

Destination folder already exists. /home6/luxypola/public_html/wp-content/plugins/js_composer/

Plugin install failed.

Return to Plugin Installer

Will you please advise?

Thank you,

Anna

Hi Guys,

Thanks a lot for your help. Indeed, I had to use FTP to change the theme.

Anna

Hi Catalin,

Thank you for your message. You see the theme is really powerful and having all those options could be a bit overwhelming at first, hence all the questions. The question was really about the layout. The theme has so many cool features that I am still confused to what extent can I play around with it and making it look more like my own.

Thank you again,

Anna

Chris thank you for taking the time to help. In my case, I really need the TagDiv Team to respond as soon as possible. Thanks again, Anna

Hi TagDiv Team,

Is it possible please to respond to the original query as soon as possible? I am struggling with a deadline and had to put everything on hold. I am not a heavily experienced user as Chris, hence his solution is not going to work for me. I should be able to follow TagDiv’s suggested Theme steps update as explain in the tutorials. I am not sure how relevant this is but I am using WordPress 4.6.1.

Thanks for the efforts.

Regards,

Anna

Hi Catalin,

Thank you for your message and taking the time to respond.

Yes, I totally get that the content and the layout are two totally different things. So simply put the answers to the previously addressed questions is YES. Is that correct?

Thank you,

Anna

Hi Catalin,

Thanks for your message.

To be honest, it does not help because I kept on being referred to the generic theme info or being asked to follow WP tutorials. I have read all that and if everything was clear, I would not be reaching out to the support team for help.

Hence I am starting to get a bit frustrated because instead of actually listening to my questions you Guys keep on answering generally which is not efficient for both parties. The fact of not being able to mix between two or more demos has been already explained and acknowledged. No need to come back to that. It would be great though to get clear and simple answers to my questions.

Thank you in advance,

Anna

Bogdan, I am wondering that I might be better of building everything from scratch instead of using theme demo.
Suggestion would be much appreciated. Thank you! A.

Hi Bogdan,

I am confused. I am not sure what you mean by: ”you cannot replicate the look of one demo on another one which is a popular request we get. It’s either a full demo or not at all”. If it is a full demo or not, why are you saying then that on every demo you can edit exactly the same settings as the theme panel provides?
I am lost in a translation here:-). Please let me explain what I mean by editing first:

– Example: Demo Black Version – Has 6 pages: Home. Lifestyle, Fashion, Sport, Tech, World,
Editing /Customizing Question: Can I edit/customize the demo to have for example only 5 pages with?
Can I create my own list of categories or do I need to follow already
existing settings?

Reason behind the questions: I like the look of the black version and I would like to see if I can
edit/customize for a travel project. Therefore, I won’t need everything that is
currently included in the theme.

I hope that make sense:-). A.

Hi Bogdan,

I will definitely need that:-). Bogdan, can you please help me to understand in a baby-language:-) to what extent I will be able to edit different theme demos when I install it without a content? Thank you again! A.

Hi Bogdan,

Thanks for that, I have done few WP tutorials already.
In this case, it is simply about clarification as questions arise while working with the theme.
Thanks a lot for your help.

A.

Hi Bogdan,

Thank you for your reply. I am currently learning, hence please bear with me. I think we are talking about the same thing here. Newspaper: Plugins: it says that all other premium plugins are active besides Slider Revolution (it says ” Optional”). WP Plugins: Installed Plugins: it seems that Slider Revolution is activated. Hence, the confusion.

Anna