Hello,

The image itself does not seem to have a caption at all. The code is missing for the caption. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate this.
Please also include a link to this topic so we can identify you.

Thank you!

Hello,

Please read this topic: https://forum.tagdiv.com/topic/fatal-error-in-wp-contentthemesnewspaper/

Thank you!

Hello,

Please provide a link to your site so I can inspect the pinterest icon. We cannot replicate it on our end.

Thanks.

Hi

To redirect the user at your login page you need to edit
top-menu.php
http://screencast.com/t/jnlmAWV6Ff with http://screencast.com/t/NvsHitsuifh

Thanks.

Hello,

Sorry but our theme ad system places ads across the whole website. There is no option available for user specific ads. Maybe you can find a plugin that can provide this option. I cannot make any suggestions though. Sorry.

Thanks.

Hello,

Sorry but you cannot use our theme with RTL direction. Our theme does not support it and there is no simple way to implement a RTL functionality.
if you feel you cannot use the theme because of this, you can ask for a refund here:
https://themeforest.net/refund_requests/new and we will provide it.

Thank you!

Hello,

You can add the rel nofollow a single time and it will affect all social networks where the function I pointed out is used. Simply add
rel="nofollow"
like so: https://www.screencast.com/t/ukMdKD57L

Thank you!

• This reply was modified 8 years by Bogdan B..

Hello,

Please check this topic: https://forum.tagdiv.com/topic/admin-showing-blank-page-with-8-7-1/

Thank you!

Hello,

You should also update the theme plugins after updating the theme. Please update the theme and then disable and delete the theme plugins and install them again from the theme plugins section.

The plugins do not update automatically.

Thank you!

Hello,

Our theme does not change the default roles and capabilities of WordPress. You can change a certain function in the theme for a particular user role with this function: https://codex.wordpress.org/Function_Reference/current_user_can

Thank you!

Hello,

If you do not have the skills necessary to implement it, you will have to hire a freelancer to help out as we cannot offer any customization services at the moment. The new sharing options are very complex and there is no simple method we can provide at the moment. An easier way is to use a sharing plugin that can offer the networks you are looking for.

Thank you for understanding.

The code works perfectly fine on my end. Here is how I implemented it: https://www.screencast.com/t/sm5WnyfKYd7
Simply replace this code with it: https://www.screencast.com/t/BcAMXD5E
Thanks.

Hello,
I can see the issue now. The ads were never meant to have drop-downs as you can imagine so the z-index is the culprit here. You can increase it with thios custom css code:

.currencyMenuBox{
z-index: 99999;
}

Add the code in the theme panel-> custom css box.

Thanks.

Hello,

Unfortunately the top post does not have any settings to change the post sorting in the block.
You can deactivated the top post from the category setting: https://www.screencast.com/t/WxMZ496WB6uj
Unfortunately there are no settings to remove the top post on paginated page. We will implement more category options in future updates as we are currently working on adding support for multiple options for categories.

Thank you!

Hello,

It seems the embed code itself is providing a position: absolute which breaks the layout. Please replace the embed codes for the images and check for the position absolute part and change it to position relative.

Thank you!

Hello,

In order to keep server requests to a minimum you should not use too many different blocks on your site. Stick to just a few block designs and stick to them. Also lots of pagination and ajax filters will increase the queries. Try not to use pagination and filters on all your blocks.
The ‘ajax post views’ option can also increase the number of requests a lot.
Here is another topic on the subject: https://forum.tagdiv.com/topic/admin-ajax-php-bandwidth-hog/
I cannot provide an exact number of queries per page as it depends on lots of factors.
A decent host however has no problems handling the queries.

Thank you!

Hello,

This is because of the server configuration on your host. This guide can help: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

Thanks.

Hello,

Unfortunately the change needed for this customization will not work from the child theme as it is js loaded. It is not a simple link change you can make. There is no simple solution as the login modal is a very complex element.

Thank you!

Hello,

You can install the tagdiv composer just as any other plugin. You can access the plugins section and press the add new plugin button and then upload it from the main theme package under the plugins folder.

As for the customization, we do not have a customization department so we cannot offer any custom work at the moment. You can hire a freelancer from sites like studio.envato.com

Thank you!

Hello,

We cannot recreate this issue on our end as we do not receive any 404 errors. You cna try this method http://www.wpbeginner.com/plugins/how-to-track-404-pages-and-redirect-them-in-wordpress/
Unfortunately there is no better method for 404 pages
You can also try this guide: https://www.youtube.com/watch?v=EEXKiJQ6IUc

Thanks

Hello,

Please update your theme to the latest version (8.7.1) and clear all caching
Also test without any plugins active. Disable all plugins except the page builder, clear all caching and reset cdn files if you use it.

Thank you!

Hello,

the social counter is not tied to the tagdiv composer. Please enable the social counter plugin. They are separate plugins.
If you use both visual composer and the tagdiv composer there will be layout issues especially regarding images on pages. Please do not use both page builders.

Thank you!

Hello,

This is a caching issue. The old style.css is still being served through your cache plugin, server cache or cdn
Please clear all caching.

Thank you!

Hello,

Please update your theme to the latest version by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ (the latest version is 8.7.1)
Also please do not use the ‘rewrite external links’ option on your ssl services on your server

Thank you!

Hello,

That string can be translated from the theme translations in the theme panel: https://www.screencast.com/t/6OPBih5k0bT

Thank you!