Hello,

Here are the recommended values to be used with our theme in any given scenario: https://forum.tagdiv.com/system-status-parameters-guide/

As for wp fastest cache, the plugin is not tested. I cannot say for sure if it performs better or worse than wp super cache. The fact that the plugin is not tested does not mean it will not work. It simply means we cannot guarantee it’s proper functionality.

Thank you!

Ok,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

In a multi-lingual plugin, the pages are different. You have to create 2 or more pages. One for each language.

Thank you!

Hello,

I get https://www.screencast.com/t/N8mWgvkJ42y
This is an internal server error. Please read this guide: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Also please update the theme again to version 8.7.1 as there were a few important fixes in place that could also fix the issue you are having
Please also update the theme plugins by disabling and deleting the ones you currently have installed and install them again from the 8.7.1 package.

Thank you!

Hello,

This is a standard js error where the js functionality breaks. It is in most cases related to plugin conflicts or custom code added to the theme files or the child theme.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Where are you placing your ads? Please note AMP is for mobile only so td visible desktop will not work.
You have to place the ad code in the amp section of the theme panel

Thank you!

Hello,

Sorry but this represents customization and we cannot offer any custom work at the moment. You can hire a freelancer to help with the custom code from sites like studio.envato.com
If you feel our theme is not what you need for your project, you can request a refund here: https://themeforest.net/refund_requests/new

Thank you!

Hello,
In order to have that sort of implementation you will need to add extra checks to your code.
Here is an example:

<?php
$time = human_time_diff(get_the_time('U'), current_time('timestamp'));
$pos = strpos($time, 'months');
if ($pos>0) {
echo $td_mod_single->get_date(false);;
}
else{echo $time . ' ago';}
?>

I checked for ‘months’ and if the string is found, it will revert back to the original date. You can also check for days or even years

I hope this helps.
Thanks

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
Please use this guide to increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there after you made the proper implementation, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

This is how it looks like on our end: https://www.screencast.com/t/1Pu5El7CWg
I cannot see any layout as your screenshot
Thanks

Glad you solved the issue!
Have a great day!

Hello,

Please provide more details to your request. What color option is missing? Is it in visual composer or tagdiv composer?
Did you test without plugins?

Thank you!

Hello

First off, let me thank Ochelh for the help! We appreciate it.

Now for the issue at hand: CSS works in cascades. It will first load the default style and then make the rewrites you add in the theme panel. Any change you make to the css will be loaded like that. In order to make this load faster you should add the custom code directly in style.css under the main theme folder. This will make the rewrite much faster and not noticeable.

Thank you!

Hello,

Version 8.7.1 can be downloaded from envato as it is now the latest version of the theme
As for the page builders, only 1 can be used at a time. Keeping both active will cause layout issues.

Thank you!

Hello,

I cannot see any errors now: https://www.screencast.com/t/SAGBp6M8

Thanks.

Hello,

Please provide an example of where exactly do you want to place a social icon.

Thanks

Hello,

The plugins on this list are all maintained as compatible up to date with the latest versions. The latest version of the theme supports the latest version of all plugins on the compatibility list. We always update plugins and make the proper implementation for the plugins on that list with every update.

Thank you!

Hi,

Try this code:

.post .author-box-wrap .td-author-description {
font-size: 18px;
line-height: 200%;
text-align: justify;
}

Thank you!

Hello,

Users can list the plugins that work at will in any at all topic. If a user wants to share his/her experience, they can do it. We avoid making sticky posts as users post unrelated support questions in any sticky post we make.

Thank you!

Hello,
font awesome might be among the compatibility list but chances are you have a plugin that is not there. Speedbooster deactivates itself once a plugin that is not on the list is detected. Here is an example on my end with and without speedbooster:
with speedbooster active: https://www.screencast.com/t/8RfwP7l5Rxo
without sppedbooster active: https://www.screencast.com/t/9QFD4wYDkl

Please check under the system status to see if speedbooster is indeed active or has been disabled: https://www.screencast.com/t/ySg8bZRScS or https://www.screencast.com/t/fiRubZMjOx

Thank you!

Hello,

The ads are not added properly in the amp plugin ads section. Please check your ads because the errors point to the ad markup.

Thank you!

Hello,

Sorry but we cannot understate what the screenshot says. Please change the language to English so we can understand the error message.

Thank you!

Hello,

It works just fine on my end: https://www.screencast.com/t/Afinq9ly
Please provide a link to your site so I can inspect it.

Thank you!

Hello,

Please check this topic: https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/

Thank you!