Hello,

The base64_decode function might be disabled by the server. Please contact your host and enable base64_decode

Thank you!

Hello,

In order to use fonts that are not in the theme list, you will have to add them as custom fonts. Please read this guide: https://forum.tagdiv.com/font-customization/

Thank you!

Hello,

Sorry but the image box does not have scrolling capabilities. You can use revolution slider to create such an element. The plugin is provided free of charge with our theme

Thank you!

Hello,

Please make a back-up before updating as it is the safest method not to lose any data in case anything goes wrong. You do not have to export or import theme settings. Simply use this guide to update https://forum.tagdiv.com/how-to-update-the-theme-2/ . Your content and settings should not be changed.

Thank you!

Hello,

I think you mean the ‘latest articles’ section. Please change the page template if you want to remove the latest articles section: https://forum.tagdiv.com/page-templates-2/

Thank you!

Hello,

The option for mega menu vanishes if you user any other plugin that provides options for menus as they will override the mega menu option. Please disable any menu plugins.

Thank you!

Hello,

The update log and list of modified files is provided in the theme package in each update. There is also a list on the presentation page here: https://themeforest.net/item/newspaper/5489609 (scroll towards the bottom of the page) https://www.screencast.com/t/CGThmgeeqdl

Thank you!

Hello,

On posts you can use standard embeds from Instagram: https://www.instagram.com/developer/embedding/

Thank you!

Please use only your feedburner ID and not the whole embed code. This only applies to feedburner.

Thanks!

Hi,

Please provide a link to your site so we can inspect these posts.

Thanks

Hello Randy,

Please contact us via email at contact@tagdiv.copm as we will need wp-admin so we cna login to your site and investigate these issues directly. Please also post a link to this topic so we can identify you.

Thank you!

Hello,
Did you press save after changing header styles? Settings always need to be saved, otherwise, nothing will be changed. If this is not the case, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Please update again as there is another version out now. Please also update the theme plugins. Then clear all caching including browser cache, cache plugin and cdn server.

Thank you!

Hello,

Please update your theme to the latest version and test again. 8.7.1 is out and it fixed any known issues with the tagdiv composer and visual composer. Also please update the plugins by deleting the ones you currently have installed now and installing them again from the theme plugins section

Thank you!

Hello,

Please also test with google page speed as well. Sometimes tests can provide wrong results. We have seen many times sites that get low scores in these tests but load way faster than any others that have way better scores. If the implementation is done correctly, it should work properly.

Thank you!

Hello,

Thank you for pointing this out. We will investigate and make the proper adjustments.

Thanks!

Hello,

You have to add it in the head tag, bot in a header style file. The head tag is found here: https://www.screencast.com/t/PbMvxezf

Thank you!

Hello,

There is no bug or issue that will cause it not to work. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

This guide should help: http://www.wpbeginner.com/wp-tutorials/how-to-create-a-custom-post-types-archive-page-in-wordpress/

Thank you!

Hello,

Yes, there is. Please read this guide: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello,

You will have to edit the theme files in order to remove that area. Please comment out or remove this code: http://www.screencast.com/t/76LiLEWa

Thank you!

Hello,

Maybe it was a caching issue. I cannot see the issue now.

Thank you!

Hello,

If you get this error, your PHP web server is lacking support for the function: mb_detect_encoding.
Please ask the host if this can be enabled.

Thank you!

Hello,

This is because the one on posts does not use a p tag to show the content. se the code without the p after the .td-author-description for the post author box.

Thanks.

Sorry but we are not in the same time zone. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and get past the maintenance mode. Please provide a link to this topic so we can identify you.
Thanks.