Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hi,
Please also check the network status in the browser console and provide the error you get there.
Thanks.

Hello,

Please provide a link to your site so I can inspect it.

Thanks.

The w3 validator unfortunately does not provide accurate results anymore.We have stopped trusting it altogether. Please use google’s structure data testing tool You can test any major site you can think about and you will see the w3c validator providing errors for each one.

Thank you!

Hello,

An author box element can be filtered to show specific authors. You cannot set a limit for the number of authors but you can select the specific authors you want to show based on the author id.

Thank you!

Hello,
In the thee fonts section you will find that each module in particular has it’s own font section. you can change the font for specific modules separately. Here is a list of modules used on blocks: https://forum.tagdiv.com/theme-blocks-modules/
The big grids already have a shadow under the post title so you can actually see the text.
If you need extra styling to the text, you will have to use custom css. Here is an example: https://www.w3schools.com/cssref/css3_pr_text-shadow.asp

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

If a social plugin as well does not work, then it;s a problem from your install and not the theme. Please try to disable all plugins except the page builder and clear all caching to see if there is no plugin conflict affecting the social sharing. Also please check your firewall, file permissions, memory allocation.

Thanks.

Please check your htaccess file and remove any blocked files from it. Also contact your host and ask for any blocked files especially admin-ajax.php.

Thanks.

Hello,

I see what you men now, but your images must be at least the size of the thumb. Let;s take this image as an example: https://www.screencast.com/t/ukaZkxTPtkll
Your original image is smaller than the thumb size. The thumb is 324 px wide but your image is only 300 px wide. The theme does not enlarge images. It only crops them. If you cannot upload images bigger than 300 px, then use another module on your page that has a smaller thumb than 300 px

Thank you!

Hello,

In the current version of the theme you can select to remove the header and menu from the landing page like so: https://www.screencast.com/t/hRwFAnXrV6

Thank you!

Hello,

Unfortunately we do not have many requests in this regard. We have this request on our list but it needs to be come more popular if we are to consider implementing it into our social icons.

Thank you!

Hello,

Our theme only grabs the date from the wordpress settings, but not the time. There is a trick you can make to add the time along with the date though.
You can add the time in the custom date setting like so: F j, Y, g:i A : http://screencast.com/t/vkDY3VK2o and now you will have something like this: http://screencast.com/t/xbt8qgRy7k6s

Thank you!

Hello,

Sorry but there is no qualified newspaper designer we can recommend. We do not have a customization department and we cannot provide any customization services at the moment. You can hire a freelancer from sites like studio.envato.com

Thank you!

Hello,

This should also help understand why this happens: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

I’m not sure what post Id you are referring to. Is it the block filter by post id? please provide more details to your request.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Unfortunately the theme does not have this option. The pinterest images link to the account. You will need a plugin in order to have control over the image links but I cannot recommend one unfortunately.

Thank you!

Email sent! Please check your inbox and reply to the email.

Thank you!

Hello,

Here is an example from a theme implementation on how the do_Action hook is being called:

https://www.screencast.com/t/nCDCL3FnF

Thanks.

Hello,
please try it like so:

#leaderoben1 {
margin-left:Auto;
margin-right:auto;
display:table;
}

Thanks.

Hello,

The theme excerpts section handles the titles as well. Please check the excerpts post title limit: https://www.screencast.com/t/uvXjEXwREEj

https://forum.tagdiv.com/excerpts-introduction/

Thank you!

Hello,

Please remove any image optimization plugin as we cannot recreate this issue on our end. If I insert a medium thumb image into the post, it does not get enlarged by the theme: https://www.screencast.com/t/lHwenJvjLz
The issue is caused most likely by plugins.

Thank you!