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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

Sorry but for the moment our theme does not have such an option. The main menu can accommodate sub-menus https://www.wpbeginner.com/beginners-guide/how-to-add-navigation-menu-in-wordpress-beginners-guide/ and a mega menu https://forum.tagdiv.com/mega-menu/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

No posts to display can be translated from the theme translation section: https://www.screencast.com/t/cmbNDbCKRx
Please provide an example of the element that says “continue to the category”

Thanks

Bogdan B.
tagDiv Staff

hello,
This is a limit coming from your host. Please add this code in your htaccess file

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you!

Bogdan B.
tagDiv Staff

Hello,

In order to have a boxed layout it is enough to set a background color to your site. Access the theme colors section and under general theme colors, add a white background color. This will cause the site to go into boxed mode.
Also check this section and make sure full width is not activated: https://www.screencast.com/t/2cBUAuDfq

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but the only way to do this is by using a meg a menu. Mega menus will not work with sub-menus so you will have to add the relationship category as a main menu item, not as a sub-menu and then use this implementation: https://forum.tagdiv.com/mega-menu/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a caching issue. Pleas make sure you clear all caching and check your site again
Cacheing can come from your cache plugin, host cache, browser cache or cdn server.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

No, please do not use Elementor as it is not tested with our theme.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You need to make sure the scroll works on your laptop’s touch pad The tagdiv composer does not have a scroll bar so you need a physical scroll device.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Surely. We will include the latest version of WPBakery and compatibility for WP5.0 in the next theme update.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This issue is usually caused by your amp ads. Please use this guide to create propr ads for your amp template: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The background image ad needs to be a full hd image to accommodate larger screens as well. Please use a 1920×1080 image.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

We used to call it the ‘decomposer’ as a joke too 🙂

Unfortunately we did not test any team plugins to make a suggestion. Maybe one of our users is able to provide a suggestion to such a plugin that will be compatible with the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

please do not use Gutenberg yet as the theme does not have the implementation in place yet. Gutenberg is a beta version at the moment and should not be used on your live website. The next theme update will provide Gutenberg compatibility.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

For the hover color, you can use this code:

.td-next-prev-wrap a:hover{
background-color:green;
}

You can change the color of the code of course.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately the translations for the weather widget have not been implemented into the theme so your modification seems to be ok. However, unfortunately the code will be rewritten when you update as upon an update, all files are rewritten. you will have to re-apply the ode after each update. Sorry.

Thanks you!

Bogdan B.
tagDiv Staff

Hi,
You can use this css code to change the next and prev icons on a block 3:

.td_block_3 .td-next-prev-wrap a{
color:red;
border-color:red;
}

Thank you!

Bogdan B.
tagDiv Staff

Hi,

That file is no longer part of the theme. It is an old file that remained in your install from older versions of the theme. If you simply overwrite the theme files and do not delete the old theme folder when updating you will be left with all of the unused theme files. Usually these should not influence the proper functionality of the theme as if a certain file is “decommissioned” it will no longer be called in the theme code. However this is not the case with the woocommerce file. You can simply remove woocommerce.php from your main theme folder as now the templates are grabbed from the woocommerce folder from the 2 template files: https://www.screencast.com/t/EMJmWcpBl

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If the posts are not even videos, why would you use the video format? Please do not use the video format without actually adding a video in the featured video section. Use the standard post type and place the featured image by using the featured image option. We have not tested the behavior of the video post template without an actual video. if you want to customize the video post styles, you can find them in the main root directory of the theme: https://www.screencast.com/t/tFokUxtW
You can also create your own custom post templates using the cloud library plugin: https://www.youtube.com/watch?v=BC-gCCy80Gw

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but the mobile version cannot withstand 2 columns. Only 1 column can be used on mobiles.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate why this happens. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Sorry but we cannot delete entire topics from our forum as they are needed for the community for any other members that have the same problem. the search in the forums is a powerful tool for common issues.

Thank you for understanding.

Bogdan B.
tagDiv Staff

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate why this happens. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Thank you for sharing 🙂

Bogdan B.
tagDiv Staff

Hi,

Please use the theme ad system: https://forum.tagdiv.com/ads-adsense-overview/
https://forum.tagdiv.com/article-ads/
If your ads are non adsense, please use this method of implementation:
https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

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