I have already tested from that address and then applied to you. Please review and support? I have been using amps with the same features for months. A few days ago he started to give an error. You are the developer and you need to provide information about what caused this.

Many features of the theme are successful. But the support system was a complete disappointment for me. In order to solve my problems, I had to analyze the codes of the theme, learn the working system, and fix the problems myself. This caused me to spend days working. However, the solution to these problems is perhaps a few minutes of work for those who produce the theme. I hope you don’t need support roydee

Hi,

I replied your e-mail. Can you check whether it has arrived or not?

Thank you.

Hi,

I sent you an e-mail. Can you check whether it has arrived or not?

Thank you.

Hi,

It has been 18 days since I sent you my first cpanel and wpadmin information. It was 7 days since I sent it again, but still no one has given me a feedback yet.

Hi,

So choosing the primary category, what does it do? And “https://i.imgur.com/siLZNNp.png” url is not working.
I think this theme is a bug. Because the theme should bring the default primary category there. There is no need for a third party plugin.

Thanks.

• This reply was modified 6 years by cemmersinli.

Hello,
In your reply on Jan 13, 2020 at 9:04 am, you said that “When we finish inspecting we will reply to your e-mail.” When I texted please solve at least one of my problem quickly, you requested information again. I emailed the information once more. I hope this is an improvement.
Thanks.

We solved the problem in footer ourselves. We also provided the relevant content in footer area foreign languages.
Please
Take care of our menu problem mentioned in our first ticket.Still the menus come differently. It’s been 11 days since we created the first ticket.Mobile view continues to look different on the home page and other pages. Sometimes 2 different menu icons appear in the menu area. The menu icon of both the newspaper menu and the mega menu plugin menu appears at the same time. But that doesn’t always happen. We didn’t know exactly what happened when this happened.

Hello,

I insistently asked you which files I should browse for this issue.You never answered this question. I found out which theme file was the problem and corrected it. The problem stems from a problematic “if” control. Currently breadcrumb works seamlessly with the polylang plugin in all languages.

Thanks.

Hello,
You have previously requested my cpanel and wp-admin information. I sent it as an e-mail.
Did you take any action? If you did, can I learn out what you’re doing? I need to run a test. I’m waiting for your answer. Thank you.

Thank you I will try this suggestion.

Hello,

First of all, I want to say that I am very sad. I think I made the wrong choice. Previously, I bought many themes from Envato (Betheme etc). You’re one of the worst examples I’ve met in response speed and solution generation.
In this link on your website (https://tagdiv.com/wpml-newspaper-theme-compatibility/) you talk about your compatibility with third-party translation plugins. It was a feature I checked before I bought your theme. But now you say that currently other translations do not come from the Newspaper theme.
I also want to ask you two things. You totally ignore one.
In my previous ticket, if there is no direct solution to this issue. since you’re the manufacturer of the theme, I’ve asked you to share which files I need to edit for this fields. You have no comments or comments about this.

I’ve solved the problem by saving the persistent connections settings again. Currently comes post contents.

Hello,
I sent you passwords yesterday. Post contents cannot be displayed today. Url is right but content is “No content to display”. For example; https://www.konsultasyon.net/reflu-nedir/.
When I look at this page, although I have content in the content management system, I cannot see this content on the page. Does this have anything to do with your arrangement?

Thanks,
Best regards…
Cem

Hello,

I know, Newspaper theme has mega menu options. Before submitting a support request, I reviewed the article you submitted. But I couldn’t provide the look and functionality I wanted.Have you seen an example of a mega-menu currently running on my site? Do you have any suggestions for this look and functionality?

Thanks.

Hello,

This has nothing to do with Polylang or WPML or any other plugin. I think, this problem is a bug of your theme. I think you don’t fully understand the problem. so I’ll try to explain the problem again with screenshots.

https://prnt.sc/qk25m7
https://prnt.sc/qk25xl

If you are not going to fix the problem, which theme files can I fix for the problem locations? I would like you to direct me on this.

Thanks.

Hello,
You got me wrong.I don’t want to have the same design as on desktop mode.In mobile theme, the home page view and post page view are different from each other.
For Example;
https://prnt.sc/qk1s1u – This is home page’s footer area
https://prnt.sc/qk1snj – This is post pages’ footer area
View and content different from each other.
Where does this difference in appearance and content come from and how do I fix it? I want the footer area to be as in the home page view on all pages.

You can see an example about the subject I want support in the link below (issue 1)
https://www.konsultasyon.net/es/alk-positivo-linfoma-de-celulas-b-grandes/

• This reply was modified 6 years by cemmersinli.