Please could i put a higher level of support request in.

We really need to resolve this and i think that the GET https://192.168.0.120/wp_011_test/wp-content/uploads/2018/03/7.jpg net::ERR_CONNECTION_TIMED_OUT

is an issue

hi

is this a normal call function the burger produces?

GET https://192.168.0.120/wp_011_test/wp-content/uploads/2018/03/7.jpg net::ERR_CONNECTION_TIMED_OUT

is that even my website?

#i think this is the issue

Hi thanks

Maybe that is the conflict its trying to load and image. Ill remove image.

It still taking me and some colleagues over 10 15 seconds to load.

Please could you explain what action is being called when the menu is pressed. I really feel that it is not right and that something is causing this. The only change was adding ad rotate to the system (but i have disabled now).

also is this right it is showing http://www.cheltenhampostco.uk/#

adding # to all links

best

stu

Hi

that looks right for you but for me any people i have asked to look it does the problem i am saying. It makes the browser smaller, like it is trying to open.

I click it and it makes the browser go smaller –

same happends with other users i asked to text (android)

how could i record this to show you?

are you really using your phone or a browser emulator?

Hi

Sorry domain = https://cheltenhampost.co.uk/

i may load menu but would take 30 seconds +

i can see it trying to do something (load) but it looks like it just not opening

i have tried everyting to resolve

best

stu

nice website 🙂

have you! has it recenly happened? Mine just started and i really cant find a fix – have tried disable lasy loads, min css js etc……..

even tried the mobile plug in but that has now stopped all the content.

Hi

please could i get a reply to this – i see you have responded to support questions after my submission.

i need to get this fixed ASAP as the client is on at me to resolve

thanks

this sounds like your fault rather than the softwre-

a bad workman blames his tools

i think you should make this public as i too have exactly the same issue.

Thanks – i am going to try this today 🙂

Hack Fix

I had this (also on other WP Sites) To fix this i deactivate the template (swap to another) then clear cache. Go back to using the original template and all the icons come back 🙂

i believe so – i ticked the wrap function.. is this the best method?

i may have fixed by setting to wrapped

ty for your prompt reply

the page (on mobile)

http://nickc47.sg-host.com/about-us/

created as own page

best

stu

HI

Yes just bit the bullet and done both upgrades – all went very well and seems no conflicts or issues. All very straightfoward

again this template is prooving to be fantastic – now to explore newspaper 8 🙂

cheers

Hi

Thanks for reply

to clarify
upgrading to latest wordpress no issues
upgrading to newspaper 8 no issues?

p.s how to i upgrade to newspaper 8

cheers

stu

hi

really would appreciate any feedback or solution… cheers

hi stef

i think i pasted my code into the adesnse plug in from google but i see that is poor feedback and also being depreciated –

rr thanks – yes i did get to that area but i dont think i made the image large enough and it was timt in the top left corner

thanks i will follow your instructions

cheers

hi — think the servers have caught up as it is WORKING

THANKYOU 🙂 happy clients now

HI

Also had same issue – installed new plug in and key accepted fast but still showing 0

Do i actually need to create this key from the clients facebook account or in my own and just make sure i have the facebook name associated

regards

stu

hi

have done all as explained and this time it did accept straight away… however still seeing a 0 —- do i have to be in the actual facebook account for the actual page i am wanting to link to? or can i use my own and just install the facebook name i.e cheltenham?

regards

stu

thanks will give this a go

Thing is – i havae about page etc – pages. just read they do not auto input into the mobile theme

Page builder elements – The “Mobile theme” is designed for users who want to optimize the page content for mobile devices or they want to display fewer / different elements on mobiles. For optimal performance we removed the page builder (Visual Composer) dependency; this means you cannot use the page builder elements for the “Mobile theme” pages. If you want to display the same elements on both mobile and desktop, don’t use the mobile theme, the main theme is already capable of this with it’s responsive design for mobiles.

this is unfortunate

Cheers

Thanks for the reply will follow link and try this out…

regards

stu