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Working now, after following your instructions, and our Instagram feed is live again on the page. Thank you for the help. One more question. I noted that the new ID indicated that it was good for 59 days. Does this mean Instagram will require a renewal of credentials through the theme every 60 days?
I’ve tried setting a new Instagram ID, but I can’t select it from the theme panel. The button is “greyed out” and not selectable. I also received the following message from WordPress after the upgrade. Note this says I’m running 10.3.5, but my theme panel confirms 10.3.6

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4.2
Current theme: Newspaper (version 10.3.5)
Current plugin: tagDiv Cloud Library (version 1.5 | built on 06.05.2020 14:38)
PHP version 7.3.20
Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 1358 of the file /home4/harritf2/public_html/wp-content/plugins/td-cloud-library/includes/tdb_functions.php. Error message: require_once(): Failed opening required ‘tdb_template_import.php’ (include_path=’.:/opt/cpanel/ea-php73/root/usr/share/pear’)
After the lastest update, I’m still having a problem with Instagram. I received a “critical error” e-mail from WordPress, too.
Our Instagram feed is not appearing on our pages after the update. We see the following error message on our page:
Instagram GalleryBlock Render Failed – Invalid OAuth access token.
We accessed our Newspaper Theme Panel, and our Social Media area, and our button to access the Instagram feed is “greyed-out” and not clickable. The following message appears below:
harrison_bands
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Watching . . . waiting . . . . .
I posted a similar issue related to a page not loading from the mobile menu, but working in all other formats. I’ve not received an answer, and mine is still not working. See:
https://forum.tagdiv.com/topic/main-menu-item-does-not-load-when-selected-on-mobile-device/
I am having a similar problem, trying to save a Button URL in Element Settings. I’ve pasted the button URL into the box and saved. When I view the page and click the button, I am directed back to the page URL. When I return to the Element Settings, the the Button URL box is blank.
| Cookie | Duration | Description |
|---|---|---|
| cookielawinfo-checkbox-advertisement | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". |
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
| _gat_gtag_UA_43963494_1 | 1 minute | This cookie is set by Google and is used to distinguish users. |
| _gid | 1 day | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. |
| Cookie | Duration | Description |
|---|---|---|
| IDE | 1 year 24 days | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. |
| test_cookie | 15 minutes | This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies. |
| VISITOR_INFO1_LIVE | 5 months 27 days | This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. |
| YSC | session | This cookies is set by Youtube and is used to track the views of embedded videos. |
| Cookie | Duration | Description |
|---|---|---|
| CONSENT | 16 years 5 months 26 days 13 hours 25 minutes | No description |
| yt-remote-connected-devices | never | This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video. |
| yt-remote-device-id | never | This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video. |