Spoke too soon. The field is still cut off. We tried searching for “awning maintenance” without the quotation marks and it’s cutting it off as well… the search results page shows “awning maintena”
I tried the header live search again and this time it worked. But the standard search form cuts off the search text on the results page.
Also, I have chosen the live header but I can’t get the live results to show up… I know I’m doing something wrong but I can’t figure it out. Any suggestions?
Hi Calin, no I mean that when you type “leaky slideouts” and hit search what you get back is “leaky slideou” – It’s limited to fifteen characters. The search actually seems to work but the character display is limited to fifteen characters. I also tried the live search and it did the exact same thing.
Hi Calin,
Still seeing these errors. We get three for each visit. The first is the same error above but referencing line 392. Then we get two more referencing line 395. These are all within the same page view.
I’ll send you our login info via email. What email should I use?
Thanks,
Kim
Hi Calin,
No social links set for any of our authors (this is happening regardless of which user wrote the post) I just applied the update to 12.7.1 – I will see if that clears the issue. If not I’ll send you login information via email.
Thanks!
Kim
Update – I even went as far as to reset the CSS for the author box and replaced the author box with the default author box and the error continues.
There are no non-numeric values listed in our templates.
And if you look at tdb_single_author_box.php and reference both line 392 and line 395 (which are both listed in our log file) it’s pointing to the social icons, which are disabled for both of our templates that use the author box widget.
/*-- SOCIAL ICONS -- */
// icons size
$icons_size = $res_ctx->get_shortcode_att( 'icons_size' );
$res_ctx->load_settings_raw( 'icons_size', $icons_size . 'px' );
$res_ctx->load_settings_raw( 'icons_size_fix', $icons_size * 0.8 . 'px');
// icons padding
$res_ctx->load_settings_raw( 'icons_padding', $icons_size * $res_ctx->get_shortcode_att( 'icons_padding' ) . 'px' );
So I can see where you’d think that there is a non-numeric value but it’s not in the template that is for sure.
Is there any place else that can affect this?
Thanks-
Kim
Unfortunately, Thrive Comments automatically replaces the standard WordPress comments section. There are no other options for inserting their comments section via short code.
Since Newspaper is not using the default WordPress comments section, and there appears to be no way to make your theme use standard WordPress comments, Thrive Comments is incompatible with your theme.
By the way – It also removed the “Single Post Date” from rendering on the front end for all Cloud Templates…
OK there is a problem with Woody Snippets and your header ad now.
If I run the above edit to your theme, I can no longer create new snippets in Woody Snippets.
If I change it BACK to showing, the new snippets drop down is INSIDE of your ad and is interacting with your code. So somehow either your ad or Woody Snippets isn’t respecting each other’s space.
Your non-dismissable ad is now breaking my website… so frustrating.
Kim
OK I found a way to block the ad, though I fear I am also blocking all admin header messages as well:
NOTE: Editing these files is DANGEROUS and can disable your website! Do so ONLY if you know CSS, HTML and general WordPress web development. You have been warned.
Normally instead of editing the CSS of the installed theme, you’d install a child theme, but TagDiv’s child theme doesn’t allow you to edit the wp-admin CSS… so you’ll need to edit the actual wp-admin.css file!
I also tried custom CSS but that is all front end facing and doesn’t affect the wp-admin section of your site. I probably could have found another
You should make sure you have a backup of this file handy. Either download copy your existing wp-admin.css file from your website or go to ThemeForrest and download a fresh copy of the theme which has the original file in it.
If anything goes wrong, make sure you have the ability to use FTP in some form to upload the unedited wp-admin.css file to your website.
OK – here’s how I blocked the ad:
In Appearance->Theme File Editor:
In the Theme Files: window, open up includes >
Then open up wp-booster >
Then open up wp-admin >
Then open up css >
Click on wp-admin.css
Now scroll down to line 380
Line 380 should show as display:flex;
Change the word flex to none so it now looks like this display:none
Scroll to the bottom of the page and click the Update File button.
I see no ill effects from this and I was able to restore the ad by changing the code from display: none; back to display: flex;
Until TagDiv sees the way to make this ad optional or dismissible, I guess I’m just going to block ALL of their admin area notifications and hope I don’t miss anything important!!
Kim
Update: I found that the wp_options table also contained an old entry for
s:29:"td_default_site_post_template";s:17:"single_template_5"
I removed that and made sure that the default template for the site was strill my custom cloud template.
I rechecked the database and the theme put this back into td_011:
s:29:"td_default_site_post_template"
Which still points to something called “Standard Template” that I cannot edit.
What can I do?
Kim
Hi Anamaria,
So I have cleaned up all of the old “standard_template_(1,2,3,4,5,6,7,8,9,10)” lines from the wp_postmeta table and now I can find no trace of that anywhere. However, when I look at the bottom of every post, there are several choices,
“From Panel” which the one I typically want
“Default” which actually points at something called “single template” even though I no longer have the standard pack loaded.
“Custom” Which point to the cloud library templates I have created.
How do I get rid of that “standard profile” option at the bottom of every post. Someone is going to choose it at some point and post an article that doesn’t work correctly!
Thanks,
Kim
Hi Anamaria,
Thanks, that set me in the right direction. I noticed that several posts had other data in the td_post_theme_settings. I don’t know if it’s supposed to be there or not but it is. It looks like Yoast data…
An example:
a:3:{s:10:"has_review";s:10:"rate_stars";s:14:"p_review_stars";a:3:{i:0;a:2:{s:4:"desc";s:26:"Very simple, rugged design";s:4:"rate";s:3:"4.5";}i:1;a:2:{s:4:"desc";s:27:"Clean design inside and out";s:4:"rate";s:3:"4.5";}i:2;a:2:{s:4:"desc";s:11:"Easy towing";s:4:"rate";s:3:"4.5";}}s:6:"review";s:218:"The Rustic Trailer Teardrop Campers Koala Bear travel trailer is a small, rugged and very simple option for campers who wish to elevate their tent camping experience or downsize from a complicated more traditional RV. ";}
So instead of just nulling that field for all posts, I located the standard pack template we were using and replaced just the portion of the text that I needed. This is what I used:
UPDATE wp_postmeta SET 'meta_value' = REPLACE('meta_value', 's:17:"single_template_5";', 's:15:"single_template";') WHERE 'meta_value' LIKE '%s:17:"single_template_5";%' COLLATE utf8mb4_bin
That fixed the problem completely.
This is yet another example of how poorly tagDiv managed the upgrade path from v9 to v10 (I have posted about this at length). This kind of thing >should< have been taken care of by your team or at least made a tool to make the one time upgrade from an older v9 site to the v10 without using the standard pack plugin.
The legacy code from the standard pack is killing our CPU usage (and probably costing us $100-$200 USD a month in CPU charges). I’ve put off removing the standard pack as long as I can but now I have to essentially rebuild the entire site.
Believe me when I say that another theme and page builder was calling my name the entire time I have been struggling with this problem…
Thanks for the info, I’ll get back to work and quit complaining now.
Kim
Hi Bettina,
Since I found a plugin that works and we’re still going in circles here I’ve had to move on.
For everyone’s reference the only Stripe plugin that I found to work with TD Composer 2.8 is “Accept Stripe Payments” from wptipsntricks.
Their addons enabled me to setup payment options that are now a single click instead of using WPForms. Which is an overall improvement for our site.
I do hope that your devs find the issue, especially since it seems several users are now affected (possibly many more without knowing it)
Good luck everyone! Hope they get this fixed soon.
Best Regards,
Kim
Hi Bettina,
Our server meets exceeds requirements by a considerable margin, this is a fairly busy website (1.3+ million page views per month).
We upgraded the theme to v10.4 from 10.3.9 using the built in upgrade tool.
I did NOT run your CSS consolidation tool.
I would have rolled BACK to 10.3.9 but TagDiv bundled in an XSS vulnerability security fix in the 10.4 update. So now I cannot roll back without exposing our site to a possible XSS attack.
Let’s be clear, I am NOT asking you to support a plugin that isn’t on your list and I’m not asking you to do custom development work.
I found a serious bug in TD Composer that affects all stand alone Stripe payment plugins except one. And apparently is now affecting a WooCommerce Stripe plugin.
The bug: If you have TD Composer v2.8 active on your site, the javascript that needs to execute to process Stripe credit card payments fails to execute. There is no logfile or other errors given, the javascript just fails to run.
To determine that TD Composer caused the problem:
-I setup all stripe plugins on a dev site and tested.
-I turned off ALL plugins except TD Composer.
-I tried 6 Stripe credit card processing plugins one by one.
-5 of them failed to process payments as long as TD Composer was on.
-All of them worked just fine with TD Composer off.
So TagDiv needs to take this seriously. Please get this info to your Devs and see if they can validate the problem. I may be the first to have contacted you about this, however I doubt I’ll be that last. Someone else has already posted that they have the same problem in this thread.
I’m happy to provide more info, access to our dev site or answer questions if we are working toward a solution.
Best,
Kim
Hi Bettina,
I am so disappointed in your reply. That is a terrible response.
I came to you with a tested and confirmed bug that was caused by TD Composer and your response is “that’s your problem, not ours”.
Well here is an update for you:
I downloaded and tested every single Stripe payment option for WordPress from the repository.
ALL OF THEM FAILED WHEN TD COMPOSER WAS ENABLED except one.
The only one that worked is “Stripe Payments Plugin”.
The rest of them failed. Another one initiated a session with Stripe but then failed to open up the actual window to enter CC info.
So the problem the problem is with TD Composer v2.8 blocking the javascript that Stripe uses to connect to their credit card processors. This started after I applied the 10.4 theme update.
Another wrinkle is that since the JS is being blocked, the log files from WPForms showed no errors, the JS just never fired.
WPForms is just one of the users of said JavaScript. Why it works with “Stripe Payments Plugin” is unknown at this time, but also irrelevant to me because if TD Composer wasn’t blocking the JS that Stripe relies on I wouldn’t be using any other Stripe plugins.
Let’s try this again shall we and actually see if we can find a solution or at least a general direction for a solution? I would hate to have to roll back Newspaper to 10.3.9 but I will if this isn’t taken seriously by TagDiv.
Best,
Kim
-
This reply was modified 5 years by
imkimc.
I’ve tried turning these off with some code I wrote.
Here is the code that worked for me.
You can add other nodes to the list if you have other plugins crowding your admin bar on the front end.
Best,
Kim
function wps_admin_bar() {
global $wp_admin_bar;
$wp_admin_bar->remove_node( 'tdc_edit' );
$wp_admin_bar->remove_node( 'tdc_page_mobile_template' );
$wp_admin_bar->remove_node( 'tdc_create_mobile_page' );
$wp_admin_bar->remove_node( 'tdb_template_load' );
}
add_action( 'wp_before_admin_bar_render', 'wps_admin_bar', 999 )
-
This reply was modified 5 years by
imkimc.
Any word on fixing this? Have not heard back from you guys in a bit…
Thanks,
Kim
Hi Vlad,
Info sent.
Thanks,
Kim
Hi Vlad,
Yes, I know where that settings is and it is off.
So my question remains, why is the modal code showing up on all of our pages?
see here: https://www.rvtravel.com
We are not using one of the new Pro demos yet, using the Pro demo requires a complete re-build of our site which takes a lot of time and effort. So we are still using the older default template for our site. We are working on getting rid of the Standard Pack plugin but all of our pages have not been updated yet so we have some more work to do on that front.
Thanks,
Kim
My problem was resolved with a re-clone of the site and re-install of 10.3.2. I’m still having some minor interface issues but they are of little concern and the site is now working properly. Calin logged into my site and confirmed the issue but in trying to fix it the whole site became unstable, so clearly it was a bad clone because on setup of the new clone, it worked just fine. Thanks Calin!
Now I can get back to getting rid of the legacy code and using the newer blocks that are not dependent on the Standard Pack.
And I’ve finally found the combination of elements that replace the old block 11, which is flex block 1, image alignment set to float left and then spacing to suit your needs.
Other than a world wide pandemic, things are moving right along…
-
This reply was modified 6 years by
imkimc. Reason: (forgot to thank Calin)
Still waiting for a response. I’m being patient as the world deals with COVID-19. They will get back to me eventually…
Done. Please check your email.
OK, I see that part of it Calin,
But what about the spinning editor? Even when I go to the page and edit the page, I cannot get the WP text editor to show up, I just get a spinning circle.
(and please see above, all plugins off already tried)
And when I check the error logs I see this:
WARNING
HTTP Code 200
Message PHP Warning: array_key_exists() expects parameter 2 to be array, string given
URL http://xxxxxxxxxxx/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=10.3.1
Timestamp 2020-03-17 03:44:01 PM
Relative 9 minutes ago
Source Plugin
Plugin td-cloud-library
File includes/panel/tdb_panel_vue.php
Line 138
Requested By xxxxxxxxxxxxxx
IP Address XXX.XXX.XXX.XXX
Referer https://xxxxxxxxxxxxx/wp-admin/admin.php?page=td_theme_panel
Full Error Message
PHP Warning: array_key_exists() expects parameter 2 to be array, string given in /www/wp-content/plugins/td-cloud-library/includes/panel/tdb_panel_vue.php on line 138
