I understand that for you it is not useful, but for other users it is.

Am I understanding you correctly? TagDiv done some kind of poll or data analysis to determine there are significant numbers (i.e. a majority) of paying customers who find it useful to have advertising plastered throughout the entire admin system of their WordPress site? I find that very surprising, and would love to see the results of such a poll (or some other form of data you’ve analysed to come to the conclusion the majority of customers find it helpful).

Or would it be more accurate to say that TagDiv finds it useful to have their advertising throughout our websites?

Whilst I am surprised TagDiv didn’t come forth with an apology (and instead seemed intent on justifying behaviour that has understandably pissed numerous customers off, and in some cases annoyed the clients of those customers), I am pleased the recent update provided an easy way to disable the advertising.

I would suggest it be disabled by default. Then those customers who find it helpful to have your advertising all through their site admin system can turn it on and enjoy the advertising they like so much.

I’ve been using WordPress since before it was even launched as “WordPress”. And I’ve used hundreds, or perhaps thousands, of different plug-ins and themes. I recall only once coming across a paid plug-in that started showing promotional content to users, and it was swiftly removed (and apologised for) when customers complained. TagDiv is the first company I’ve come across that seems to think it it is justified to force advertising into paying customers websites.

I suggest reconsidering that position, and sticking to the great work you do in creating and maintaining your themes as your business model.

• This reply was modified 3 years by inspiredearth.

Thanks Bettina.

What exactly is it you’re thanking me for understanding? That TagDiv made an egregious error in electing to force advertising throughout the entire admin system of paying customers’ WordPress properties?

Whilst I am surprised TagDiv didn’t come forth with an apology (and instead seemed intent on justifying behaviour that had obviously pissed numerous customers off, and their clients), I am please the recent update provided an easy way to disable the advertising.

Thanks. That fixed it.
Very strange that some odd symbol got in there. There was only one revision. I literally installed the cloud template, then removed (deleted)some unneeded elements from it. And changed the default menu it was displaying. And it was during that process I was suddenly unable to load the editor. I didn’t add anything in, so I have no idea how odd symbols got in there.

Thanks for the quick support Anamaria.

Thank you Anamaria. I ended up swapping out the header for another one. Which resolved the issue.

Now the issue I am facing (seemingly since changing the header and footer with the cloud template library — although that might just be a coincidence) is that I can’t open the TagDiv editor any more. The loader animation is all that displays, along with the side bar.

I have tested it with all non-TagDiv plug-ins disabled, and it refused to load. I notice a few errors in the browser console:


js_files_for_wrapper.min.js?ver=969f3bb4333afe45565e713582b6de14:14 Uncaught DOMException: Failed to execute 'atob' on 'Window': The string to be decoded contains characters outside of the Latin1 range.
at Object.b64DecodeUnicode (https://best-mac-tips.com/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=969f3bb4333afe45565e713582b6de14:14:109)
at https://best-mac-tips.com/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=969f3bb4333afe45565e713582b6de14:43:305
at https://best-mac-tips.com/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=969f3bb4333afe45565e713582b6de14:44:375
b64DecodeUnicode @ js_files_for_wrapper.min.js?ver=969f3bb4333afe45565e713582b6de14:14
(anonymous) @ js_files_for_wrapper.min.js?ver=969f3bb4333afe45565e713582b6de14:43
(anonymous) @ js_files_for_wrapper.min.js?ver=969f3bb4333afe45565e713582b6de14:44
load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2 [Intervention] Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://best-mac-tips.com/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/images/font/tagDiv.ttf?3d2d3f
ace.js?ver=969f3bb4333afe45565e713582b6de14:1 [Violation] Added non-passive event listener to a scroll-blocking 'mousewheel' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
t.addListener @ ace.js?ver=969f3bb4333afe45565e713582b6de14:1
t.addMouseWheelListener @ ace.js?ver=969f3bb4333afe45565e713582b6de14:1
l @ ace.js?ver=969f3bb4333afe45565e713582b6de14:1
b @ ace.js?ver=969f3bb4333afe45565e713582b6de14:1
t.edit @ ace.js?ver=969f3bb4333afe45565e713582b6de14:1
(anonymous) @ post.php?post_id=2408&td_action=tdc&tdbTemplateType=header&prev_url=https%3A%2F%2Fbest-mac-tips.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dtdb_cloud_templates:3065
dispatch @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2
y.handle @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2
load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2 jQuery.Deferred exception: Cannot read properties of undefined (reading 'getShortcodeFromData') TypeError: Cannot read properties of undefined (reading 'getShortcodeFromData')
at Object.saveHeaderState (https://best-mac-tips.com/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=969f3bb4333afe45565e713582b6de14:27:388)
at Object.init (https://best-mac-tips.com/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=969f3bb4333afe45565e713582b6de14:22:279)
at https://best-mac-tips.com/wp-admin/post.php?post_id=2408&td_action=tdc&tdbTemplateType=header&prev_url=https%3A%2F%2Fbest-mac-tips.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dtdb_cloud_templates:789:44
at c (https://best-mac-tips.com/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2:28327)
at fireWith (https://best-mac-tips.com/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2:29072)
at e (https://best-mac-tips.com/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2:30310)
at t (https://best-mac-tips.com/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2:30340) undefined


It’s a bit of a mess to copy / paste the console data. So here’s a screenshot:

https://ibb.co/gTYQwjk

Any thoughts on this?

Thank you,

Jonathan

Thank you. That was easy.

The only way I found to resolve the immediate issue described above was to load in a different cloud theme template, and then revert back to the original one.

But since doing that, header related issues persist. Now the issue is that if I don’t use a Cloud template for the header, the page goes up behind the header. If I do use a Cloud template for the header (as I was previously) I’ve been unable to get the default background colour to change. It has a blue gradient that I don’t see in any settings, nor have I been able to identify it’s source in the CSS (to over-ride it manually).

The header template I’m using is Tech News Pro.

Looking for the same information. Couldn’t find it. (shall await tagdiv response to this thread).

I have the same question.

So, Vlad, are you saying there is no way to have the user added to mail list WITHOUT the user being redirected to a Mailchimp confirmation page, asking them to enter additional fields?

UPDATE: @mohammadjafri1992, I think it’s a question of how Mailchimp Audience is configured. See this article: https://mailchimp.com/help/design-and-host-your-own-thank-you-pages/