Hello Bettina,

Will do, thanks!

M.

Hi,

1. I’ve already checked the plugins (deactivated them, one by one, all of them, except the tagDiv ones). The animation still doesn’t work.

2. I don’t have any more information, I can only give you the login info via email, since I don’t understand it either.

Thanks!

Hello,

Thank you for the quick response.

1. No errors, no notifications, none.

2. I didn’t edit the homepage (I wouldn’t dare). However, I did use your services (“Get a free quota”), fixing a couple of things, but the issue appeared yesterday or the day before. In other words, there is a significant time gap of a few months between any changes and this name appearing in the header. The only thing that was different was the use of Yoast (as far as I know). The problem is, nothing changed, even though I deleted it (and reinstalled it later).

Q1.& Q2. Thank you for the answers, I’ll try that.

Thank you again!

Dear Bettina,

That could work, I will certainly try it.

Thank you very much again for your help.

Sincerely,

M.

Dear Bettina,

Order can be changed – they are movable. That’s not an issue.

The issue is that, however I rearrange them, there is a gap between first and the second image.

I assume there is some detail that I’m not seeing (very possible) or there is the way using that “Order” under Layout option – which I don’t understand how to use.

Please, if and when you can, try to change the order of the images in the mobile version of the mentioned section. You will figure it out immediately.

Thank you!

M.

Dear Bettina,

this is the case:

-in desktop and tablet version, these svg images are in the certain order (clockwise);

-in mobile version, they are shown vertically, but not in the same order (instead of 1,2,3…, they are e.g., 6,3,5…)
When I try to drag and drop them, there are always some issues with the space.

So, if you were me, how would you arrange them by using the Layer/Order function that you mentioned, or any other way?

Please let me know if I wasn’t precise enough and if you need more information.

Thank you!

M.

Dear Bettina,

2.
I would like to arrange them clockwise, as they are in arranged in the desktop version.

However, following your advice, whenever I try to highlight one of the images, those below (including the central one) are highlighted, so the layout/order refers to it, too (messes up everything).

I’m afraid I don’t understand the very concept of the order function…

3.
Thank you, now I understand.

Thanks again,

M.

Hi,

1.
Yes, that is it, thanks!

2.
This is the mentioned section (original):

View post on imgur.com

The order of appearance of these icons&text around the central image is important to me.

When in mobile version, they are positioned vertically, and that’s OK, but they don’t appear in the same order as in the desktop version (in original as well as in my case).

When I try to rearrange them (drag&drop), they don’t look good – the first and the second image are always divided with the noticeable gap, etc. No matter how much I try, just cannot position them properly when trying to change the order.

I tried to change the dimensions of the central image, just in case if that’s the reason, but that accomplishes nothing.

Maybe you have an idea what would be the solution…

(3.) If that’s not a problem, I have an additional question – it regards the anchor links, also on the homepage.

Let’s say that, instead of opening a page, I want this to jump to this section. How can I do that? To be more precise, how do I make that or any other section a placeholder (if that is the right term).

Thank you very much for the help.

Sincerely,

M.

Hi,

Just realized I’ve made a mistake: instead of sending an email to the address you have provided me with, I simply replied to your email, which is noreply…

I will correct that in a minute.

Thank you and sorry for any confusion,

M.

Hi,

Since I’ve received an email saying that my last message wasn’t delivered, I just wanted to check with you that you’ve got everything you need in order to fix the issue.

Please, let me know if you need any more details.

Thank you,

M.

Hi,

Thanks, I’ll send you an email in a few.

Best,

M.

Hello,

I am having the same issue: tagDiv Composer tab/button is not visible.

Interestingly, this is not the first time that I am reinstalling this theme, and it was happening before – but not every time.

In most cases, reinstalling the theme and the plugins would restore the button. But now, nothing happens even after several attempts in a row. Of course, I’ve tried to reinstall the plugin individually, without any luck.

By the way, none of the third-party plugins were active during that process.

Also, the problem was present before and after the last update (V 12.3). Everything else seems to be up-to-date.

Hope that you can help me with this issue.

Thank you in advance,

M.

Dear Anamaria,

That was it, thank you very much!