Hi Bogdan, I’ve sent you an email, any way we can get this resolved? Thanks,
Marc

Hi Simian, I’ve been working with Bogdan on the same issue at DineDrinkBellingham.com, although he has had no luck. I’ve also configured it a few times, and sent screenshots but still have no counter. I’ve also opened a ticket via email but have not heard back, this seems to be a chronic problem as there are at least four or five threads regarding this issue. I am at marc.ravaris@outlook.com. I’d appreciate someone contacting me on this issue.

Thanks,

Marc Ravaris

Hi Bogdan,

The email has been sent, let me know if you have any problems logging in,

Thanks,

Marc Ravaris

Hi Bogdan,

contact@tagdiv is rejecting my email from marc.ravaris@outlook.com.

Thanks,

Marc

Hi Bogdan,

At this point I’ve reviewed the tutorials, believe I’ve installed the widget correctly, reinstalled the widget, re-created my Facebook app, have double checked to make sure the Fb app info is correct in the widget and have tried all the suggestion from you and the various forums, and this still is not working. Not sure what I could be doing wrong at this point.

Thanks,

Marc

Hi Bogdan,

The id is now DineDrinkBellingham but no love. It does bring you to the correct Fb page now however. I had actually been using this in the past but changed to the full URL at the suggestion of someone in another forum. I have been attempting to get this to work for about 3 weeks now with no luck.

So I have 29 likes on Fb, but my counter still is stuck on 1.

Thanks,

Marc

Sorry, I guess cause this is a text editor the code didnt come through

“<div class=”td-sp td-sp-facebook”></div>
<span class=”td_social_info”>1</span>”

Hi Bogdan,

Here is the code rrom the widget, for some reason the address is messed up:

<span class=”td_social_button”>Like</span>

Marc

Hi Bogdan,

Yes your screencast is correct, but as you will see, there are two Fb URLs in the address bar — it looks like:
https://www.facebook.com/https://www.facebook.com/DineDrinkBellingham/

but my Facebook Id is:

https://www.facebook.com/DineDrinkBellingham/ — if you go to that URL the Fb page works fine.

The Fb Id URL I’ve put into the widget is also:

https://www.facebook.com/DineDrinkBellingham/ (this was copied directly from the widget)

But it does not work,

Thanks,

Marc

Hi Bogdan

Thanks for getting back to me, is there a way I can send you some screen shots? I am unsure how you got to a screencast. When I click on the Fb link on the Home page of DineDrinkBellingham.com i takes you to a Fb page that says ‘This Page is Not Available” however you can see in the address bar on that page that it is puttin in two addresses: https://www.facebook.com/https://www.facebook.com/DineDrinkBellingham/ (that was copied and pasted from FB.

In the widget I am using Fb Id:

https://www.facebook.com/DineDrinkBellingham/

Fb App ID:

931064857030356

Fb Security Key:

a58886d5535fa07e232684f439c8912c

And access token:

931064857030356|rXMAGNx8GyL3rOLwrAOho82XB-g

If I’ve followed the tutorial correctly, then I have set it up correctly, but website counter is still stuck on 1, but there are 29 Likes on Fb now.

Thanks,

Marc

Hi,

To follow up, sorry, my site is DineDrinkBellingham.com.

Thanks,

Marc

Hi all,

I am having the same issue, have updated the plugin, and Fb says my app is fine.

Marc Ravaris

Hi Marc Ravaris here, same problem at DineDrinkBellingham.com. I have followed the tutorial, reinstalled, at my Facebook developers page, say app working. I have 27 likes but counter stuck on 1. Twitter counter works fine.

See DineDrinkBellingham.com right sidebar.

Thanks,

Marc Ravaris

Thanks for your input.