Thanks for the response. As I mentioned, I haven’t been able to find any combination of margin/padding that prevents the text from being cut off. Anything other possible solutions?

Wonderful thank you! The tool-tip is still popping up on images, can that be disabled as well?

Thanks I’ve sent the email.

• This reply was modified 3 years by muterobert.

Thank you, I have the close button enabled. I would additionally like to dismiss the modal via the escape key as this is typical best-practice web navigation behavior seen across many major websites.

If this isn’t possible to add via CSS or otherwise, I would like to relay my feedback for this to be included in a future update to the Modal Popup.

Here are the Theme Panel settings: https://imgur.com/a/zYhnU6h

The totop button remains white on a grey background (hard to see here): https://imgur.com/a/FZ0FcR6

• This reply was modified 3 years by muterobert.

I’m trying to change the totop button color as well. I’ve changed the Theme Accent color via the Theme Panel as instructed, but the color of the totop button isn’t changing. I’ve tried refreshing with ctrl+F5 just to be sure it wasn’t stuck cached.

My site is built from a blank cloud template; not sure if that’s related.

This worked great, thank you!

That could work if I could hide the large top image and only have the scrolling images below. Is that possible?

Thanks Anamaria, I was able to recover the majority of the page through trial and error (by copying increasingly large portions of the code until I got to the point that the post broke). Since this issue was specific to this one page, I don’t think any of the solutions mentioned here would have fixed it. Just leaving this info here in case it might be helpful to anyone else.

Through trial and error, I believe I’ve been able to narrow down the source of the error to this chunk of code, but I still don’t know exactly what within it is causing the page to break.

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art_excerpt="0px 0px 0px 0px" art_title="0px 0px 0px 0px" meta_info_border_size="0px 0px 0px 0px" meta_space="20px 0px 8px 0px" f_ex_font_size="17" f_ex_font_style="" f_ex_font_weight="400" f_ex_font_line_height="1.5" ex_txt="#6b6b6b" f_meta_font_size="14" limit="6" f_title_font_line_height="1.1" ajax_pagination_infinite_stop="8"][/vc_column][/vc_row]

Ok, by disabling the tagDiv plugins (Cloud Library, Composer, and Standard Pack), I am able to open the page via the WordPress editor. Now I can see the underlying shortcodes, but I’m not experience enough to be able to see at a glance what might be wrong. Here is the page code:

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f_title_font_line_height="eyJhbGwiOiIxMTUlIiwicGhvbmUiOiIyOHB4In0=" modules_gap="15" offset="4000" tdc_css="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" f_title_font_family="445" show_cat="none" show_author="none" f_title_font_weight="500" meta_margin="eyJhbGwiOiIwcHggMHB4IDBweCAwcHgiLCJwaG9uZSI6IjBweCAwcHggMHB4IDBweCJ9" meta_padding="eyJhbGwiOiIxMHB4IDEwcHgiLCJwaG9uZSI6IjBweCAzMHB4IDEwcHggMzBweCJ9" f_title_font_spacing="-0.5" el_class="top-rounded-borders" meta_info_horiz="content-horiz-left" art_title_padd="eyJwaG9uZSI6IjAifQ==" modules_category_padding="eyJwaG9uZSI6IjAifQ==" modules_cat_border="eyJwaG9uZSI6IjAifQ==" auth_date_padding="eyJwaG9uZSI6IjAifQ==" image_size="" container_width="eyJwaG9uZSI6IjEwMCUifQ==" all_underline_height="26" all_underline_color="#ffffff" title_txt_hover="var(--dark-blue-road-to-vr)"][td_block_big_grid_flex_1 image_zoom="yes" meta_info_vert="content-vert-bottom" modules_category="above" modules_extra_cat="above" overlay_general="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" cat_bg_hover="#4db2ec" review_stars="#fff" f_title_font_size="eyJhbGwiOiIyMCIsInBob25lIjoiMjIifQ==" f_title_font_line_height="eyJhbGwiOiIxMTUlIiwicGhvbmUiOiIyOHB4In0=" modules_gap="15" tdc_css="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" f_title_font_family="445" show_cat="none" show_author="none" f_title_font_weight="500" meta_margin="eyJhbGwiOiIwcHggMHB4IDBweCAwcHgiLCJwaG9uZSI6IjBweCAwcHggMHB4IDBweCJ9" 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I believe I have located the underlying wordpress page. However, when I attempt to edit via WordPress (not tagdiv), I can’t access the page with the WordPress editor due to the following WordPress error:

There has been a critical error on this website. Please check your sit admin email inbox for instructions.

All other pages are working just fine (including tagDiv composer).

Thank you. What is the difference between Single Post Bg Featured Image and Single Post Featured Image elements?

Sorry for not being clearer, I meant to ask if I can have an inner-inner row. (ie: an inner row inside of an inner row inside of the top level row). As far as I can see, I can’t put an inner row inside of an inner row.

Ok I think I solved the sizing issue. This is caused by Jetpack CDN feature “Speed up image load times”. For some reason it was choosing 696 width as the correct image size for all images on the page. Here is where to disable the feature:

https://imgur.com/a/cjfmCbs

This of course means I can’t use the Jetpack image CDN until I figure out why it is selecting 696 width for all images.

I’ve confirmed that all images on the page are automatically having ?resize=696%2C179&ssl=1 appended to them, even in a brand new blank page and brand new row/column with no settings adjusted.

I made a brand new blank page to test and used both the Single Image and Ad Box modules with my 970×250 image using ‘Full Size’ as selected from the Add Media window.

Both of them look fine in the editor preview but shrink to 696 width when rendered as a preview (and on the actual page).

https://imgur.com/a/YbQ7VEy

When I open the image itself I see this: /wp-content/uploads/2022/10/970×250-test-ad.png?resize=696%2C179&ssl=1

696 is the same width as one of the theme thumbnail sizes which is suspicious. It seems maybe the theme is always loading the 696 thumbnail instead of the Full Size 970×250. I tried regenerating thumbnails but this hasn’t fixed the issue.

This is the actual URL for the 696 thumbnail: /wp-content/uploads/2022/10/970×250-test-ad-696×250.png

So in the first URL, it seems like something is appending ?resize=696%2C179&ssl=1 to the images when the page is rendered.

What else can I do?

• This reply was modified 3 years by muterobert.
• This reply was modified 3 years by muterobert.

This fixed the issue, thank you. Should certainly be on by defualt!

Actually my apologies, that didn’t work completely. I set the image to its native width of 970px in all viewports — it no longer dynamically resizes, however it is smaller than it should be in all viewports (696px). It looks correct in the TagDiv preview, but the image is the smaller size on the live page: https://imgur.com/a/289PxL9

Compared to your screenshots, I can see I do not have a ‘Height’ control for the image, only a ‘Width’ control. Maybe this is related?

Thank you, I believe that worked. Is it possible to make the image automatically hide on some of the viewports but not the others?

Thanks Bettina,

I disabled all plugins except for tagDiv Composer and tagDiv Cloud Library, and did a force refresh. The issue still persists.

• This reply was modified 4 years by muterobert.

Force refresh didn’t fix the issue. Here’s a video of the issue:

https://imgur.com/a/7XtyTTf

Here is an example post which is set to the two-column template that I created: https://alpha.roadtovr.com/arizona-sunshine-dlc-damned-delayed-later-year/

Hi, we’ve upgraded our Newspaper theme to the latest version (11.4). I have re-tested the issue following the steps you shared previously (https://www.screencast.com/t/l1ED4kGni).

The same issue remains. When I preview the newly built page, the columns are side-by-side as they should be.

But once I set this to be the default template and then go view a real post, the elements are forced into a single column (like so: https://imgur.com/a/RpwQVKs).

I don’t see that top bar that you are showing there where you set the template to Global. I used the Theme Panel to set the template to be the default template for Single Posts.

As for WPBakery and Composer… we are only using the plugins that were included with the Newspaper theme installation… why would they be in conflict?