Hey Bettina,
Has there been any news/update on this? This is really hindering us from being able to utilize WooCommerce on multiple sites that rely on those hooks.

Thanks in advance.

Hey Bettina,
Thanks for looking into this. I can confirm 100% it is not compatible, at least with version 12.7.

I created a short video showing / explaining the situation. https://pramadillo.s3.us-east-1.amazonaws.com/Monosnap_screencast_2025-04-22_10-30-59.mp4

Bettina,
Can you tell me exactly what files and line numbers from 12.6.8 that I can copy and paste into 12.7.0? I honestly tried to decipher the code but it appeared that it spanned across multiple files, functions and classes.

Thank you again for your attention to this matter.

Hi Bettina,

I’m having a hard time understanding why this functionality was removed. It’s been a core part of the Newspaper theme ever since Cloud Templates were introduced, and its sudden removal—without any notice or explanation—has been both surprising and frustrating, especially given how well it had worked for years.

I don’t believe it’s reasonable to be asked to pay a custom development fee to restore something that was previously available as standard functionality.

I’m genuinely unsure how best to communicate the seriousness of this issue. I would really appreciate it if you could escalate this thread to someone with the authority to prioritize a resolution. Leaving clients exposed to potential security risks isn’t an acceptable solution.

Thank you for your understanding and help.

Hi Bettina,

I hope you’re well. I wanted to follow up on the status of the subcategories widget issue. I tested version 12.7.0, which was released this week, and unfortunately, it doesn’t appear to include a fix.

Could you please provide an update or estimated timeline for when this will be addressed? It has now become a critical issue for us, as 12.7.0 includes a security patch, and due to the removal of subcategory widget functionality in 12.6.9, our clients are currently left exposed.

Thank you in advance for your help—I appreciate any insight you can share.

Hi Anamaria,

It looks like it may have just been a case of gremlins! I deactivated all plugins except for TD Composer and Cloud Library, and the 500 error disappeared. I then re-enabled each plugin one by one, testing along the way, and still no error—everything is working fine now.

Not entirely sure what that means, but since the issue isn’t occurring anymore, there’s not much I can debug at the moment. 😊 I’ll reach out again if the problem resurfaces.

@anamaria,
Please see the site info below.

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snippet-6: name: Issue Archive and Current Issue Shortcode, scope: global, modified: 2025-02-11 16:20:31, tags: [Shortcode]
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snippet-13: name: Remove WooCommerce Payments Menu Item from Admin, scope: global, modified: 2025-02-05 18:01:46
snippet-14: name: WooMemberships Paywall Message, scope: global, modified: 2025-02-20 21:10:16
snippet-15: name: Disable Contributor upsell widget, scope: global, modified: 2025-03-11 14:14:04, tags: [Molongui Authorship]
snippet-16: name: IMPORT SCRIPT – For Guest Authors and Image Attachments, scope: global, modified: 2025-03-18 18:35:41, tags: [WP All Import]
snippet-17: name: Latest Poll Shortcode, scope: global, modified: 2025-03-11 14:14:52, tags: [TotalPoll Pro]
snippet-18: name: Rotate ConvertPro CTAs Shortcode, scope: global, modified: 2025-03-11 14:41:26, tags: [ConvertPro, Shortcode]
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• This reply was modified 1 year by nearview.

Just in case anyone else stumbles onto this thread. This option was not active: https://app.screencast.com/rBwRBoDz0xnLr

This has corrected the issue.

Okay I have emailed contact@tagdiv.com. Thank you.

Please review https://s3.amazonaws.com/pramadillo/Monosnap_screencast_2025-03-13_10-30-10.mp4

Thanks but that is not the case. I have saved multiple times.

https://s3.amazonaws.com/pramadillo/Monosnap_Theme_panel__BizTimes_-_Milwaukee_Business_News__WordPress_2025-03-13_10-23-51.png

So there is nothing we can do in the meantime before that option gets added?

Hi Bettina,

I have another client experiencing the same issue. Previously, the subcategories widget only displayed immediate children of the current category. However, since version 12.6.8 or 12.6.9, it now shows all subcategories, regardless of depth.

This change is significantly impacting navigation. Do we have any way to revert the widget to its previous functionality?

Hey Bettina,
I am sorry but was that something that has changed with how the subcategory widget functions? I it did not used to work the way it is now. Support never responded to my email either. It used to ONLY show the direct children not children, grandchildren, etc.

Thanks for the reply Bettina. This issue is reproducible with a clean install of the Newspaper theme. No credentials should be needed to look into this issue. I did however email contact@tagdiv.com as you suggested.

FYI, we gave up on this. We just could not get multiple dropdown filters to work together no matter what we tried.

Thx, Anamaria. We’ll check it out.

It was a direct email from the Bethesda Magazine website itself.

Is there any kind of premium support that I can pay for where we do a Zoom session or live chat? It’s taking us a full business day each and every time we message back and forth and it’s not efficient at all.

Thanks, Anamaria. We just sent WordPress login info to contact@tagdiv.com. This is a LIVE site, so please do not turn on/off any plugins or theme components.

But you can feel free to look around all of the CPTs / taxonomies and you can freely edit the “Lists – Top Multiple Filter” cloud template that is being used on this page: https://bethesdamagazine.com/business-category/top-doctors/

It’s still not working … even with the button type. And we did double-check all of our data … we do indeed have listings assigned to each of the listing_location subcategories and tagged to each listing_location tag.

Here’s a video that shows me testing both dropdown and button:
https://www.loom.com/share/1e531f6a4bc94162966e6944310fb6dc?sid=d141711f-266d-4983-baa4-1fc1e182c02f

No, it’s not resolved. We just decided to NOT check the “Enable Filters on Mobile” checkbox as way to get around the issue.

Hi Anamaria. I meant to include that, my apologies. Here is another video showing the exact setting of the Flex Loop Filter and Flex Loop Builder elements on the page.

And as you can see, yes, the “multiple” option is selected on both filters.

https://www.loom.com/share/47932421f9104fe6ad6e96826cc69947?sid=89198aa0-cd50-4b76-82ed-61cf5239d377

• This reply was modified 1 year by nearview.

BTW, I highly recommend that you mention this limitation / design decision in your documentation on that particular block if you can. 🙂

Romania is now unblocked on these sites. Please check this out as soon as able. Why don’t the category and location filters work properly on this page?

Sorry about that, Anamaria. I will ask our tech department to unblock European traffic. My bad … stay tuned! BTW, the two topics are both related to Flex Loops, but are completely different issues. 🙂

I’ve been to both Bucharest and Timișoara, but it was a long time ago. Romania is amazing!

• This reply was modified 1 year by nearview.
• This reply was modified 1 year by nearview.