We’re still waiting for you URGENT feedback. Thank you

Hi Calin,

email sent. Thank you

Hi Cailin.

a) Yes, Rev Slider is fully updated (6.7.40)
b) Yes, RS is at the beginning of the page. We tried to delete it and the layout is OK (posts are in the right place, obviously): we also tried to replace the previous RS layout with a new one, but the issue persists
c) we choose to delete the RS for now, the general layout was terrible
d) Yes, we disabled the tagDiv Mobile theme

Here some images:

https://postimg.cc/gallery/VcVBLMR

Thank you

Hi Calin

https://postimg.cc/D8mXnMtv

Thanks

Hi, same here… but we updated all the plugins. We have an urgent issue with the posts over the rev slider (please see the picture).

https://ibb.co/tM6KWLdP

Hi Anamaria,

thanks for the feedback and information, it seems to work that way! 😉

Hi, same thing here. We also had the auto-update enabled but, after a first “disaster” overcome with the restoration of the backup, for weeks we have avoided updating the theme afraid of losing all the customizations.

However, having paid for the updates (which, currently, we cannot do to avoid blocking the site) we would like to understand IF there is a method to update the theme without losing the template configurations (in our case Book Club): it can help to work only on a child theme?

Or, as it seems to deduce from some answers, the only method is to NEVER update the theme again?

Thank you